What are the responsibilities and job description for the SAP Basis Consultant position at Intellegens, Inc.?
Primary Tasks :
- Maintain, configure, and tune SAP S / 4 and BTP environments to ensure integrity, and stability. Perform daily administration, monitoring, and system health checks. If issues arise, troubleshoot, and perform problem analysis and resolution.
- Assists in continuous improvement initiatives.
- Analyze system logs and performance metrics and conduct workload analysis.
- Recommend and implement improvements in a timely manner to ensure optimal performance.
- Perform system refreshes and maintain multi-landscape environments.
- Ensure adherence to configuration management policies and troubleshoot transport errors.
- Provide support and perform problem resolution during development and maintenance phases of SAP projects.
- Handle, prioritize, and resolve tickets that range from break-fixes to enhancements.
- Able to troubleshoot high-to-moderate tickets independently.
- Coordinates and / or handles technical support with business users, as / if needed.
- Trains / assists junior Basis Administrator on tools and techniques used to analyze, configure, test, troubleshoot, and document SAP and SAP related information systems.
- Provides feedback regarding performance evaluations for team members; recommends project staffing.
- Work solely or in concert with others to author requisite documentation to meet a variety of company needs.
- Experience with the maintenance of SAP systems / infrastructure and software components such as S / 4 HANA, Ariba, GRC, Fiori and SuccessFactors.
- This includes working knowledge of SAP Basis administration, managing, monitoring, transport system management, system refreshes, upgrades / support packs, tuning, and troubleshooting of the SAP systems
- Ability to translate business requirements into technical design and maintain comprehensive technical documentation.
- Ability to comply with, and contribute to, system configuration standards and guidelines.
- Ability to maintain status of tasks, defects, issues, and support requests daily in an appropriate tool.
- Proven analytical and problem-solving skills for assessment of complex production support issues and recommend / implement effective solutions.
- Experience with root cause analysis and troubleshooting techniques.
Work Experience / Skills & Competencies :
