What are the responsibilities and job description for the Operations Administrator position at Intelligen?
Duties and Responsibilities:
Prepare for site reviews, licensing inspections and audits by:
o Remaining current with updates made to licensing and CMH requirements
o Completing internal audits ? Communicate with but not limited to:
o CMH (Corporate Compliance, Contract Manager, Quality Improvement Team, Support Coordinators)
o Guardians o Vendors (Case Manager, etc.)
Create and Oversee implementation of Corrective Action Plans
Create companywide policies and procedures
o Revise policies and procedures when needed
o Enforce policies and procedures
o Plan and review compensation actions Manage, coach, and mentor o Operation Associates
Monitor various daily, weekly, and monthly managerial tasks and responsibilities
Oversee all requirements for all employees o Oversee orientations and training, background checks, medical clearances, etc.
o Schedule refresher training (CPI, CPR, TB and Receipt Rights) ?
Oversee all residents ? Oversee the completion of progress notes
Oversee the completion of Critical Incident Reports ? Oversee requested CMH documents (IPOS, Behavior Plans, Crisis Plans, Psychosocial) ? Oversee Licensing paperwork, CMH paperwork, etc.
Ensure staff maintain a high level of ethical and professional standards
Participating in applicable Coordinated Care Professional Services, LLC, committees
Oversee the implementation of CARF
Contracts and licensing applications
Flexibility and commitment to working the hours and times required to perform the responsibilities of the job, including evenings and weekends as may be necessary
Maintain a positive, open relationship with all management and staff
Utilize all communication tools including FIN
Maintain and advocate for all residents’ rights
Complete any additional tasks assigned from Chief Operating Officer Requirements:
Must have a bachelor’s degree in health administration or a related field required
Must have 2-3 years of leadership experience
Must have 2-3 years of experience in compliance with Federal, State, and local regulations.
Present or current experience with behavioral health issues
