Demo

Scrum Master

Intelliswift - An LTTS Company
Madison, WI Full Time
POSTED ON 4/18/2025
AVAILABLE BEFORE 5/18/2025

Job Title : Scrum Master

Location : Madison, WI 53783 (Hybrid - 2-3 days a week in the office)

Duration : 12 months

Contract Type : W2 only

Pay Rate : $65 - $70 / Hour

Responsibilities

  • Facilitates Agile events for assigned product and services production delivery teams.
  • Provides and develops meaningful metrics including Velocity, Sprint Burndown, Lead time, Cycle time and throughput to drive continuous improvement and to support forecasting and planning.
  • Acts as servant leader to enable the team to be self-organized, cross-functional and effective in an environment new to Agile delivery.
  • Facilitates team collaboration, decision making and conflict resolution in the production support Incident and Problem Management space.
  • Assists in managing dependencies with other teams and areas across the enterprise.
  • Coordinates team activities during PI planning events
  • Manages projects as needed.

The Scrum Master will be assigned to multiple engineering squads consisting of the following areas :

  • Application Production Support
  • Security
  • Platform Hardening and System Performance
  • Duties include :

  • Coaches squad Members and Product Owner on Agile principles and best practices
  • Assists squad in clearing obstacles that prevent completion of work
  • Protects squad from outside interruptions and distractions, and from requests not following squad’s intake process and / or not prioritized by the Product Owner
  • Identifies and addresses team dynamics that affect productivity (and escalates if needed)
  • Identifies and addresses gaps in squad processes and duties
  • Monitors squad’s board(s) to ensure all required information is completed for Stories and Epics
  • Guides the squad members in self-management and cross-functionality
  • Facilitates squad ceremonies (Stand-up, Refinement, Planning / Decomp, Retro)
  • Provides feedback on squad members
  • Promotes an environment where the squad can be effective, promoting continual improvement and experimentation
  • Must be experienced in the Application Production Support space.
  • Familiarity with overall Application / Infrastructure Security
  • ServiceNow and Jira experience is a must.
  • Project Management experience as this role may also help with leading small projects.
  • Strong metrics, dashboard and reporting experience. (Preferably in Jira, ServiceNow, Datadog, Google Analytics is a plus)
  • Would like someone with some technical background.
  • Salary : $65 - $70

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