Service Operations Specialist

Job Title : Sustainability Program Manager, Service Operations I

Locations : Onsite at Sunnyvale, CA

Duration : 12 Months Contract on W2 (Possible extension)

Job Description

This role is responsible for managing the activities for the client's global scrap / recycling (e.g. service center, fulfillment center, offices, warehouse)

This candidate will coordinate and manage scrap projects from initiation to closur

e.This includes taking the info from the requestor, scheduling the pick-up with requestor / scrap vendors, monitoring and resolving issues during pick-up and destruction, and verifying each project's closur

e.This candidate will issue an Oracle order if the requestor is scrapping inventory item

s.This candidate will update and present weekly scrap / recycling metrics and project statu

s.This candidate will drive scrap / recycling project process improvement including Standard Operating Procedure (SOP) creation and enhancement, team page updates, and process automatio

n.This candidate will participate in the scrap vendor Quarterly Business Review (QBR) and provide inputs for corrective actions and improvements in the scrap proces

s.This candidate may assist on updating the Statement of Work (SOW) with the scrap vendor

Top 3 must-have HARD skil

ls : 1. Strong project management sk

ill2. Excellent collaborator to communicate with cross functional te

ams3. Work well independently, able to prioritize, and flexibil

Good to have ski

lls : 1. Experience in Smarts

heet2. Experience in Or

acle3. Data analytics and dashboard repor

ting

Years of experience req

uired3 year of work experience in program manag

ementBA, BS or equivalent work experience in program manag

ement