Sales Operations Manager

Job ID : 24-06401 Pay rate range - $85 / hr. to $90 / hr. on W2

Schedule : Fully onsite

Sales Operations Manager, Enhanced Partner Program

Position Summary

The direct-to-consumer ecommerce team is looking for a Sales Operations Manager for the Enhanced Partner Program (EPP).

EPP provides exclusive programs and discounts to key audience segments such as Education, Military, Government, and Fortune 500 employees.

This role will specifically focus on enabling revenue growth through the operation and optimization of initiatives, both new and existing.

Key duties will include -

program and project management, account onboarding and management, garnering alignment from stakeholders, and business case planning.

The individual is expected to perform analytics (planned and ad-hoc) and facilitate forecasting.

The role also includes creating insights / presentations for executive reviews.

A successful candidate is highly analytical with critical thinking skills and business savvy.

Adaptability is required, as this role will be to working in a highly matrixed, fast-paced organization.

Essentials / Duties and Responsibilities

• Contribute to the overall success of the business unit and help drive $1B in revenue
• Drive revenue across key audiences, across all of product categories
• Manage the ticketing process (Jira) and guide the development roadmap
• Design and execute programs that will drive engagement / revenue
• Partner with cross-functional teams to deliver new initiatives
• Provide valuable segment insights to business and cross-functional leaders
• Provide planned and ad-hoc reporting of all relevant segment metrics
• Perform analytics using Microsoft Excel and Tableau.
• Facilitate the creation of dashboards and reports by writing detailed requirements
• Create presentations with compelling data-driven stories to share with leadership, and cross-functional teams to provide insights and recommendations

Background / Experience

Salary : $85 - $90