What are the responsibilities and job description for the Business Process Manager, Buying Programs position at Intelliswift Software Inc?
Job Title : Business Process Manager, Buying Programs
Location : San Jose, CA 95110 (Hybrid – 3 days / week onsite)
Other Permissible Locations : Lehi, UT 84043; Seattle, WA 98103 (Hybrid – 3 days / week onsite)
Duration : 12 months
Contract Type : W2 only
Pay Rate : $56.33 / Hour
The Opportunity :
As a member of the Buying Programs organization, you will work in close partnership with multiple teams to manage enterprise trials for Digital Media customers. This is an outstanding opportunity to collaborate with product, engineering, and go-to-market teams. The ideal candidate will also have the business savvy to understand the appropriate considerations needed for thoughtful decision-making, has a strong internal drive, and a track record of sound judgment.
Responsibilities :
- Support the documentation of end-to-end workflow for new or changing trial processes.
- Support complex trial motions for latest products and services, supporting enterprise customers.
- Use Jira, Confluence, SharePoint and other organizational tools to manage and prioritize trial requests.
- Report bugs and work with development team to resolve.
- Use data to track progress and assess opportunities for process improvement.
- Triage issues and analyze to determine next steps.
- Provide internal support to stakeholders.
- Build strong relationships with business partners and stakeholders.
- Evaluate risks and issues, while providing prompt communications and solution delivery.
- Ensure process and policy compliance by internal stakeholders of all trial and testing environments.
Required Skills :
Desired Skills :
Education :
Salary : $56
