What are the responsibilities and job description for the Scrum Master position at Intelliswift Software?
Job Title: Scrum Master
Location: Madison, WI 53783 (Hybrid - 2-3 days a week in the office)
Duration: 12 months
Contract Type: W2 only
Pay Rate: $65 - $70/Hour
Responsibilities
- Facilitates Agile events for assigned product and services production delivery teams.
- Provides and develops meaningful metrics including Velocity, Sprint Burndown, Lead time, Cycle time and throughput to drive continuous improvement and to support forecasting and planning.
- Acts as servant leader to enable the team to be self-organized, cross-functional and effective in an environment new to Agile delivery.
- Facilitates team collaboration, decision making and conflict resolution in the production support Incident and Problem Management space.
- Assists in managing dependencies with other teams and areas across the enterprise.
- Coordinates team activities during PI planning events
- Manages projects as needed.
The Scrum Master will be assigned to multiple engineering squads consisting of the following areas:
- Application Production Support
- Security
- Platform Hardening and System Performance
Duties include:
- Coaches squad Members and Product Owner on Agile principles and best practices
- Assists squad in clearing obstacles that prevent completion of work
- Protects squad from outside interruptions and distractions, and from requests not following squad’s intake process and/or not prioritized by the Product Owner
- Identifies and addresses team dynamics that affect productivity (and escalates if needed)
- Identifies and addresses gaps in squad processes and duties
- Monitors squad’s board(s) to ensure all required information is completed for Stories and Epics
- Guides the squad members in self-management and cross-functionality
- Facilitates squad ceremonies (Stand-up, Refinement, Planning/Decomp, Retro)
- Provides feedback on squad members
- Promotes an environment where the squad can be effective, promoting continual improvement and experimentation
- Must be experienced in the Application Production Support space.
- Familiarity with overall Application/Infrastructure Security
- ServiceNow and Jira experience is a must.
- Project Management experience as this role may also help with leading small projects.
- Strong metrics, dashboard and reporting experience. (Preferably in Jira, ServiceNow, Datadog, Google Analytics is a plus)
- Would like someone with some technical background.
Salary : $65 - $70
