Test Engineer

Your impact

As a Test Engineer within the Production Engineering team, you will collaborate with production technicians, as well as hardware and software engineers and the entire operations team to ensure Intelsat's manufacturing processes are world-class to support production facilities across the globe. Our goal is to make sure that Intelsat's services are installed in as many applications as possible, and our team is the bridge between operations and the rest of the company. Our department allows the operations team to function as efficiently as possible at executing demand without having to worry about availability of infrastructure.

What you will do

• Ownership over hardware solutions for all production test stands. This includes (but is not limited to) ensuring test stand compatibility alongside new software releases, validating new engineering documentation releases, and troubleshooting standard production problems.
• Capture knowledge that exists within the production team by creating an FAQ guide for each test stand that shows how to troubleshoot common bench issues (both hardware and software related). This includes working with the production technicians to document lessons learned from past opportunities for improvement.
• Lead the effort to complete documentation of all Manufacturing Work Instructions (MWIs). This will eliminate the proliferation of not documenting process steps and streamline product processing times.
• Work with the Production Engineering team to continue marking and labeling all lab equipment. This is part of an overall initiative to continue the rollout of the "Parts Store," which is a lab we've built to store spare parts for our test stands to greatly reduce equipment downtime.
• This role is subject to ITAR/EAR; candidates must be a US Person (this includes US Citizen, Permanent Resident or Protected Individual such as an asylee or refugee). (remove if not applicable)
• At the beginning of this role, there will be a need to work a non-standard shift (Tuesday-Saturday) for a period before transitioning back to a standard shift (Monday-Friday).

Your required experience/skills

• Bachelor's degree (or applicable degree) in related technology field
• 0-5 years of experience in an operational environment
• Ability to travel 0-10%, mainly internationally
• Highly analytical with excellent problem-solving skills
• Innate ability to explain complex processes to individuals of different backgrounds
• Manages multiple priorities and deadlines in a fast-paced environment without sacrificing accuracy, detail, and quality
• Excellent communication and interpersonal skills
• Highly motivated; able to function independently and work as a team member

Your success in this role will look like:

• Strong Interpersonal & Communication Skills
• Demonstrate a continuous improvement mindset
• Ability to problem solve

It would be nice if you had:

• ERP experience (specifically NAV and/or SAP)
• Prior experience working in an operational environment

How we support you:

• Hybrid work environment offering up to two days per week work from home (for eligible positions)
• Development opportunities supporting professional growth championed by our dedicated Learning & Development team. 20-25% of our positions are hired internally!
• Ways to get involved: satellite launch parties, company connect events, charitable activities, team social events, recognition programs, and employee resource groups
• Wide range of benefits and perks to help you stay healthy, happy, and productive. These include paid leave programs, medical, tuition reimbursement, and retirement benefits, employee wellness offerings, and more!

These benefits are designed to support your overall well-being and help you succeed in your role.

Our D&I Commitment

We're committed to fostering a culture and environment of diversity, inclusion and respect - a place where everyone can show up fully as themselves and do their best work every day. We're a technology leader committed to advancing diverse, inclusive teams - where belonging is rooted in our culture. Intelsat has an established Diversity & Inclusion Council and Employee Resource Groups. Intelsat is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, national origin, ethnicity, age, disability, pregnancy, veteran status, sexual orientation, gender identity or any other characteristic protected by applicable law.

While it is important to note that meeting the minimum qualifications is a fundamental requirement for consideration, if you are enthusiastic about this role and are unsure how well your experience aligns with these requirements, we encourage you to apply. Our recruitment team will assess your application and determine if your skills and qualifications meet the essential criteria for this role or whether there might be another role within our organization that is a better match.

Other Job Info:

• These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.
  • Job requires ability to lift up to 50 lbs