What are the responsibilities and job description for the Director of Aging Services position at Intent Clinical?
Position: Director of Aging Services
Status: Full time, exempt
Location: Remote position, preference for Boston or NY residents
Compensation: $140,000-$160,000 (base reflects a full time salary, determined by experience, and range reflects base plus bonus)
Who we are:
Intent Clinical offers a continuum of services to guide individuals and families through the behavioral health industry by providing concierge-level care, identifying suitable treatment and aftercare options, and assist in creating and implementing sustainable recovery plans. We help address the needs of those struggling with behavioral health issues including substance use disorders, mental health issues, eating disorders, and mood and personality disorders. We also support individuals on the autism spectrum, aging adults with dementia and young adults who are struggling with transitions to independence.
Who you are:
You are collaborative, organized, and have excellent oral communication and writing skills. You have experience in the mental health and behavioral health industry, outstanding customer service and interpersonal communication skills, and a strong understanding of the aging services landscape. As the Director of Aging Services, you will build and lead a multidisciplinary team of professionals dedicated to serving aging clients and their families. You will oversee service delivery, marketing, and operational components of Intent Clinical’s aging services department. This role is primarily remote, but will involve approximately 50% travel for in-person business development activities and client work. Preference will be given to candidates with experience serving high-net-worth clients and Psych RNs.
What you’ll do:
We encourage applications from people of color, women, those with disabilities, LGBTQIA individuals, immigrants, veterans and anyone else who has faced discrimination or oppression as a result of their identities. We are committed to promoting an environment that celebrates diversity, equity, inclusion and belonging in all areas of our organization. We strive to foster an inclusive workplace where everyone feels welcomed, respected, and valued. We embrace differences of all kinds, such as age, race, ethnicity, gender, sexual orientation, gender identity or expression, physical ability, religion, veteran status, national origin, and socioeconomic background, among others.
We understand that diversity goes beyond visible differences and encompasses a vast array of characteristics, experiences and beliefs. We actively seek individuals with diverse backgrounds to join our team because we believe this enriches our company culture and enhances the services to our clients. Studies have shown that folks of historically marginalized groups will often only apply to a job if they meet or exceed the listed qualifications. If you believe that you could be a good fit for our company, but don’t quite hit every requirement, please do still apply, we would love to hear from you!
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Status: Full time, exempt
Location: Remote position, preference for Boston or NY residents
Compensation: $140,000-$160,000 (base reflects a full time salary, determined by experience, and range reflects base plus bonus)
Who we are:
Intent Clinical offers a continuum of services to guide individuals and families through the behavioral health industry by providing concierge-level care, identifying suitable treatment and aftercare options, and assist in creating and implementing sustainable recovery plans. We help address the needs of those struggling with behavioral health issues including substance use disorders, mental health issues, eating disorders, and mood and personality disorders. We also support individuals on the autism spectrum, aging adults with dementia and young adults who are struggling with transitions to independence.
Who you are:
You are collaborative, organized, and have excellent oral communication and writing skills. You have experience in the mental health and behavioral health industry, outstanding customer service and interpersonal communication skills, and a strong understanding of the aging services landscape. As the Director of Aging Services, you will build and lead a multidisciplinary team of professionals dedicated to serving aging clients and their families. You will oversee service delivery, marketing, and operational components of Intent Clinical’s aging services department. This role is primarily remote, but will involve approximately 50% travel for in-person business development activities and client work. Preference will be given to candidates with experience serving high-net-worth clients and Psych RNs.
What you’ll do:
- Direct Care/Client Services
- Maintain a client caseload with a utilization target of 20%, including:
- Conducting consultations
- Providing in-home coaching and support
- Facilitating family meetings and offering family support
- Sourcing, vetting, and coordinating providers to ensure the highest quality of care
- Other case work as assigned
- Team Leadership and Supervision:
- Coordinate, train, and supervise a national team of professionals serving aging clients
- Provide leadership and oversight to regional directors of aging services, ensuring they meet revenue, utilization, and performance targets
- Foster a culture of growth, collaboration, and professional development within the aging services team
- Supervise the clinical quality of cases, ensuring adherence to high standards of care
- Develop, implement, and maintain clinical protocols and appropriate documentation practices
- Business Development and Marketing:
- Collaborate with CEO, Business Development team, or other designated personnel to create and execute a business development plan for aging services
- Identify, generate, and lead presentations to key referral partners, employers, trade associations, and other relevant stakeholders
- Actively generate new referral sources
- Review and update all marketing materials related to aging services to reflect current offerings and strategies
- Work closely with the intake team on referral calls, ensuring a seamless client onboarding experience
- Operational and Financial Efficiency:
- Continuously develop and improve processes for serving aging clients
- Monitor division performance and financial metrics and implement strategies for sustained growth and efficiency
- Act as a subject matter expert on aging services within the organization
- Other duties as assigned to support the division, company, and organizational goals
- Bachelor’s degree or equivalent
- RN or similar licensure.
- 5 years of experience working with aging clients and their families.
- Skilled at leading and motivating team members
- Comfortable interfacing with sophisticated referral sources, high net worth families and individuals.
- Experienced helping older adults age in place and successfully navigate the clinical, emotional, and familial changes that accompany aging
- Experienced working with older adults living with neurocognitive disorders such as dementia.
- A strong verbal and written communicator
- Able to think big-picture while also being incredibly detail-oriented and organized
- Highly motivated, self-starter who can work autonomously or as part of a collaborative team
- A Master’s Degree in Psychology, Nursing, Gerontology or similar fields.
- Affiliated with at least one nationally recognized professional organization.
- Engaged in health-related organizations or events such as walks/rides for cancer or Alzheimer’s disease, ALS or NAMI.
- An understanding of social responsibility and how to contribute positively to the well-being of others
- Competitive bonus structure
- Flexible work environment, with primarily remote work
- Collaborative and supportive culture focused on your personal and professional growth.
- Health, dental, FSA plan, and 401K plan
- Wellness incentives of up to $500 annually.
- Monthly phone stipend
We encourage applications from people of color, women, those with disabilities, LGBTQIA individuals, immigrants, veterans and anyone else who has faced discrimination or oppression as a result of their identities. We are committed to promoting an environment that celebrates diversity, equity, inclusion and belonging in all areas of our organization. We strive to foster an inclusive workplace where everyone feels welcomed, respected, and valued. We embrace differences of all kinds, such as age, race, ethnicity, gender, sexual orientation, gender identity or expression, physical ability, religion, veteran status, national origin, and socioeconomic background, among others.
We understand that diversity goes beyond visible differences and encompasses a vast array of characteristics, experiences and beliefs. We actively seek individuals with diverse backgrounds to join our team because we believe this enriches our company culture and enhances the services to our clients. Studies have shown that folks of historically marginalized groups will often only apply to a job if they meet or exceed the listed qualifications. If you believe that you could be a good fit for our company, but don’t quite hit every requirement, please do still apply, we would love to hear from you!
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5InDZTLc0q
Salary : $140,000 - $160,000
