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Servicenow Engineer

Intento Analytics LLC
Mountain View, CA Full Time
POSTED ON 1/6/2025 CLOSED ON 2/11/2025

What are the responsibilities and job description for the Servicenow Engineer position at Intento Analytics LLC?

Job Details

JD:

Design scalable, robust, and innovative ServiceNow solutions that align with business needs and technical requirements. Guide the architecture and implementation of core ITSM processes, custom applications, and integrations. - Provide deep expertise in ServiceNow modules such as ITSM, ITOM. - Stay up to date with new features, functionalities, and best practices in ServiceNow. - Work closely with stakeholders to identify opportunities for process improvements and automation using the ServiceNow platform. - Ensure that solutions are efficient, maintainable, and aligned with business goals. - Develop and maintain integrations between ServiceNow and other enterprise systems, ensuring data consistency and smooth operation across platforms. - Ensure all ServiceNow solutions adhere to security standards and regulatory requirements. Implement access controls, encryption, and other security measures as needed. - Create and maintain comprehensive documentation for all customizations, configurations, and workflows. Provide training and support to end-users and other developers as necessary. - Monitor the performance and health of the ServiceNow platform, identifying and resolving any issues proactively to ensure optimal performance. - Collaborate with IT leadership, business analysts, and other stakeholders to understand business needs and translate them into technical solutions on the ServiceNow platform.

Optional but Beneficial:

JavaScript, Html, Css, Java or Python a plus ServiceNow Certified System Administrator (CSA) ServiceNow Certified Application Developer (CAD) Advanced/Specialized Certifications: ServiceNow Certified Implementation Specialist (CIS) in relevant modules (ITSM, ITOM) ServiceNow Certified Application Specialist (CAS) Cloud Certifications

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
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