Demo

Audio Visual (AV) Specialist

IntePros
Philadelphia, PA Full Time
POSTED ON 3/2/2025
AVAILABLE BEFORE 5/26/2025

Job Title : Audio Visual (AV) Support Specialist

Location : Philadelphia, PA, onsite (5 days per week)

Schedule : 7 : 30 AM - 5 : 30 PM (Standard 8-hour shift, may vary)

Overview :

We are seeking a dedicated and customer-focused Audio Visual (AV) Support Specialist to support conference rooms, large-scale event spaces, and executive meetings in a high-profile corporate environment. This role will be instrumental in building out and maintaining a new conferencing space, ensuring seamless technology support for meetings, events, and executive presentations.

Key Responsibilities :

  • Provide hands-on AV support in conference rooms, meeting spaces, and amphitheaters.
  • Troubleshoot technical issues in real-time to ensure smooth meeting operations.
  • Deliver exceptional customer service by assisting executives, staff, and clients with AV setup and functionality.
  • Support large-scale events and high-profile meetings, ensuring all AV components function flawlessly.
  • Work closely with executives, UI services, and internal teams to optimize conference room technology.
  • Assist in the setup and configuration of new AV equipment as the space is built out.
  • Maintain and support Unified Communications platforms , including Microsoft Teams, Cisco conferencing equipment, and other collaboration tools.
  • Identify and escalate complex technical issues to the appropriate teams when necessary.
  • Maintain an organized inventory of AV equipment and ensure all systems are up to date.

Required Skills & Qualifications :

  • 3 years of experience in AV support, client services, or a related technical role.
  • Strong technical aptitude with the ability to quickly learn new AV systems and troubleshoot issues.
  • Experience supporting conference rooms, video conferencing platforms (Microsoft Teams, Cisco), and large event spaces.
  • Ability to work onsite five days per week in a fast-paced corporate environment.
  • Excellent customer service and communication skills , especially when working with executives and high-profile staff.
  • No degree required , but relevant certifications or training in AV technology are a plus.
  • Experience working in large corporate settings and supporting executive staff is highly desirable.
  • Why Join Us?

  • Be a key player in building out a state-of-the-art conferencing space.
  • Gain hands-on experience with cutting-edge AV technology in a high-profile environment.
  • Work closely with executive teams, UI services, and technical experts in a dynamic role.
  • Opportunity for training and skill development in AV, Unified Communications, and client services.
  • This is a fantastic opportunity for a tech-savvy, customer-focused AV professional to support a large corporate environment and help shape the future of conferencing technology. If you're passionate about AV support, troubleshooting, and delivering top-tier customer experiences, we encourage you to apply!

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