Product Manager

Job Title: Product Manager – Unified Communication Devices

Location: Philadelphia, PA (On-site 3 days a week)

Job Description

We are seeking a dynamic and experienced Product Manager to lead the development and evolution of telephone equipment supporting the Business VoiceEdge and CB Global product lines. This role offers a unique opportunity to shape the product landscape, reduce complexity, and introduce cutting-edge devices and functionality to our customers.

Key Responsibilities:Device Launch and Management

• Lead the launch of new devices from Poly and Cisco for Business VoiceEdge and CB Global product lines.
• Streamline and consolidate device offerings by reducing SKUs for CB Global.
• Develop and maintain documentation for bring-your-own (BYO) device options for CB Global customers.
  
  

Strategy and Collaboration

• Define and share a clear product vision with End-to-End teams.
• Collaborate with cross-functional teams, including software and network engineers, product engineers, security, compliance, legal, marketing, and sales enablement.
• Create and communicate sales talking points and collateral to support new product introductions.
• Establish operational workflows and customer care support frameworks to ensure seamless product adoption.
  
  

Opportunity for Impact

• Drive the consolidation of CB Global offerings, enhancing efficiency and customer value.
• Introduce innovative devices and functionality to deliver an exceptional customer experience.
  
  

Team Support and Resources:

• Collaborate with an experienced product lead for guidance and mentorship.
• Partner with a program manager for each initiative, a sales operations analyst for sales processes, and an operations business analyst for operational workflows.
• Work with an extended team of professionals, including marketing, training, pricing, and promotions experts.
  
  

Qualifications:

• Proven experience in product management, with a strong understanding of Unified Communication products and solutions.
• Excellent collaboration and communication skills, with the ability to articulate a product vision and drive alignment across diverse teams.
• Comfortable working in a fast-paced environment, managing multiple priorities and stakeholders.
• Strong organizational and documentation skills, particularly in creating technical and customer-facing materials.
• Ability to work on-site in Philadelphia 3 days a week.
  
  

Why Join Us?

This role offers an exciting opportunity to impact cutting-edge Unified Communication solutions and work with a supportive, cross-functional team. If you are passionate about driving innovation, simplifying product offerings, and delivering value to customers, we’d love to hear from you.

Apply today to be part of our journey to redefine Unified Communication devices!