What are the responsibilities and job description for the Command Center Analyst position at Inter-Con Security?

Job Details Job Location Pasadena (19030) - Pasadena, CA Salary Range $20.00 - $20.80 Hourly Description

Company Overview :

Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security officer personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.

Inter-Con is Everywhere Security Matters.

Why Work at Inter-Con?

Passion : Inter-Con is a thriving company that is passionate about its products and people. Joining the Inter-Con family is an opportunity for growth and career advancement in an environment that truly cares for its employees. By joining the Inter-Con family, you're working with the best to build a safer future.

People : Inter-Con is more than a company, it's an alumni base. We believe in positioning the right people in the right place to help them achieve their long-term aspirations for career growth. We have transitioned thousands of security officers into successful careers in law enforcement, government services, foreign affairs and many more. Your career success drives our success.

Benefits : Inter-Con offers excellent full-time and part-time benefits that include : flexible scheduling to accommodate lifestyle commitments, vacation, sick leave, medical, dental, sponsorship for Top Secret Clearance, comprehensive training, discounts on higher education and much more.

Partner with us to begin a journey that begins with a commitment and leads to a career of a lifetime. Stand out. Be proud. Be Inter-Con!

Employment Opportunity

At Inter-Con we take pride in providing customized security solutions for our clients. To us, that means the right officer in the right place and at the right time. In many cases our clients desire a softer security plan that meets their values and needs, but where high value people and assets are involved, others may prefer a more obvious security presence.

Specific benefits include :

Competitive Pay
Recognition and Reward Programs.
Training and Career Development.
Opportunities for Medical, dental, Holidays, vacation and sick, and 401 (k) retirement plan.
Uniform and equipment provided
Additional benefits vary depending on position.

Job Description :

As an SOC (Security Operations Center) Operations Analyst; reporting to the SOC Manager, you will be responsible for supporting Inter-Con's distinguished Officers in the field by playing a critical role in assessing threats and monitoring our security operations in real-time. You will join a dynamic and growing team that is responsible for responding to security incidents, gathering intelligence, and developing reports for upper management. If you are interested in security or incident / emergency responsiveness and consider yourself to be a critical thinker with good communication skills, then this job is for you!

Primary Responsibilities

Supports the Operations Managers in ensuring execution of security procedures, responses at all posts.

Ensures effective response to emergency and non-emergency situations, timely completion of reports and other requirements as directed by the SOC Manager.

Employ the use of various systems software, security and communications equipment.

Notifies and communicates with the Operations Managers and other senior personnel as required to ensure a common operating picture of the area of operations.

Monitor security applications and triage alerts, escalating where appropriate.

Investigate and resolve incidents to contain and remove security threats as safely and quickly as possible.

Create and continue to develop cases using threat intelligence information and lessons learned as a result of any incidents and alerts.

Understand operational KPIs and ability to utilize data to assist SOC Manager to drive operations.

Qualifications

Preferred candidate has either an honorable military discharge, an AA degree, or 1 year of experience in a center / security dispatch environment. Understanding of security operations & FEMA ICS / Watch officer training a plus.

Strong interpersonal, organizational and time management skills.

Demonstrated interest in Security and law enforcement work preferred.

Comfortable in an ever changing, fast paced, sometimes stressful environment.

Technologically savvy - experienced with MS Office Suite.

Must possess strong written and verbal communication skills.

Customer Service orientation a plus.

Comfortable in a corporate environment and effectively communicate with Senior Management.

Must be flexible and possess the ability to meet deadlines in a high tempo environment.

A dependable Team player with maturity, that participates in problem solving with enthusiasm and a positive attitude.

Can independently develop reports, spreadsheets, diagrams, charts, graphs, and other products that may be needed (i.e., Word, Excel, Access, SharePoint, etc.)

Veterans

Inter-Con is passionate about hiring veterans. In fact, we've hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities. Visit www.icsecurity.com / careers / .

Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups. License PPO# 6822

California Applicants : Pursuant to the California Consumer Privacy Act, please review the Privacy Notice for California Residents found in Section 10 of our Privacy Policy which explains the categories of personal information that we collect and the purposes for which we use such personal information.

Salary : $20 - $21

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