What are the responsibilities and job description for the Loan Operations Specialist position at InterBank?
JOB DESCRIPTION
Objective/Summary: Performs a variety of duties in support of Loan Operations. Interacts with lenders, loan operations department personnel, other bank personnel, legal counsel, and third-party providers to complete a variety of tasks associated with loan processing, servicing, training, and core software systems. Assure tasks are completed accurately, timely and professionally to ensure prompt and professional service to internal and external customers.
Essential Functions:
- Work with Lenders, Legal Counsel, and Loan Accounting staff to manage and perform problem loan accounting processes related to Other Real Estate Owned (“OREO”) and Repossessed Assets (“REPO”).
- Assists with Loan Accounting projects related to the Precision core banking software and Business Analytics reporting software.
- Assists with lender training related to loan operations procedures and software use.
- Serves as administrator of third-party software providers, including SharePoint.
- Knowledge of Commercial, Real Estate and Consumer loan documents.
- Knowledge of loan transaction general ledger accounting, loan processing practices, methods and procedures.
- Assists the Director of Loan Operations, Loan Accounting Manager, and Loan Operations Training Officer with planning, directing and coordinating various loan operations projects.
- Interact in a professional, courteous manner with customers, co-workers, vendors, etc.
- Maintains strict confidentiality guidelines in accordance with Company policy.
- Maintain personal grooming and company dress and appearance standards.
- Maintain company attendance standards.
- Other tasks as assigned.
EDUCATION, EXPERIENCE AND REQUIREMENTS:
- Bachelor’s degree in accounting or finance or equivalent combination of education and work experience.
- Seven years or more of loan experience, including problem loan experience.
- Project management experience a plus.
- Satisfactory credit and criminal background check.
- Valid driver’s license.
- Ability to travel as needed.
SKILLS AND PHYSICAL DEMANDS:
- Skills:
- Strong organizational and time management skills.
- Attention to detail and accuracy.
- Excellent communication and interpersonal skills.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Adobe Acrobat.
- Knowledge of banking regulations and lending procedures.
- Ability to work independently and as part of a team.
- Problem-solving and analytical skills.
- Effective public speaking and presentation skills.
- Strong writing or technical writing skills.
- Experience with Precision core banking systems.
- Typical Physical Demands:
- Regularly required to talk and hear.
- Requires sitting for an extending period with some walking, with some bending, kneeling, stooping, crouching, crawling, and climbing
- Occasional light lifting not over 25lbs
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Nothing in this position description restricts management’s right to assign or reassign duties and
responsibilities to this job at any time. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. This job description is not a contract and should not be construed as a guarantee of employment for any specific period of time.
Affirmative Action/EEO Policy Statement
InterBank is committed to maintaining an environment of equal opportunity. Accordingly, it is InterBank’s policy to provide equal opportunity for employment, advancement, and benefits to all qualified applicants and employees without regard to age, race, religion, sex, color, national origin, disability, citizenship status, uniform service membership/veteran status, or any other protected status as established by law.
Our commitment is to achieve and maintain excellence through full and equal opportunity, which is fundamental to the existence of InterBank. It is therefore the policy of InterBank not only to avoid direct discrimination but to go further. The company will act affirmatively to identify and eliminate barriers that may exclude or impede members of certain groups in their pursuit of excellence. Such affirmative action will address the treatment of persons who are already members of the company, as well as applicants for admission or employment