Benefits and Leave Manager

OVERVIEW:

The Benefits and Leave Manager is responsible for managing and overseeing all aspects of employee benefits, leave administration, and workers’ compensation. Responsibilities include all group and retirement benefits, FMLA/other leaves of absence, as well as coordinating post-accident medical treatment, claims, and facilitating a smooth return-to-work process.

REPORTS TO: HR Manager

WORK HOURS:

Monday-Friday: 8:30am to 5:00pm

Must be willing to occasionally work outside “normal” hours. Occasional travel to other locations may be required.

DUTIES AND RESPONSIBILITIES:

• Oversee the administration of employee benefits programs, including health, dental, vision, life insurance, disability, and retirement plans.
• Serve as the primary point of contact for all Team Member benefits-related inquiries, ensuring accurate and timely responses.
• Support relationships with external benefits providers and brokers to optimize offerings and service levels.
• Oversee the administration of all leave programs, including FMLA, disability leaves, and other leaves of absence (personal, military, etc.).
• Ensure timely return-to-work coordination and monitor Team Members’ return from leave to ensure appropriate accommodations and continued compliance.
• Manage the workers’ compensation claims process, including coordination with Team Members, insurance carriers, claims adjusters, and healthcare providers.
• Ensure compliance with all relevant state and federal regulations related to employee benefits, leave of absence, and workers' compensation.
• Provide training and guidance to supervisors and Team Members on benefits, leave policies, and related procedures.
• Keep up to date on industry trends, best practices, and regulatory changes to recommend improvements to benefits offerings and processes.
• Identify and implement process improvements related to benefits administration, leave management, and workers' compensation.

MINIMUM QUALIFICATIONS REQUIRED:

• Minimum of 4 years of experience in benefits and leave administration.
• Strong knowledge of federal and state laws related to employee benefits, FMLA, ADA, workers' compensation, and other leave programs.
• Experience with benefits management software and HRIS systems, Proliant a plus.
• Excellent interpersonal and communication skills, with the ability to build relationships at all levels within the organization.
• Strong problem-solving skills and attention to detail.
• Ability to manage multiple tasks simultaneously and prioritize effectively in a fast-paced, growing environment.
• Proficient with Microsoft Office Suite
• Bilingual (English - Spanish) is a plus
• Bachelor’s degree in human resources, Business Administration, or related field preferred. Work experience may be considered in lieu of education.
• Certification such as SHRM-CP, PHR, or CEBS (Certified Employee Benefit Specialist) is a plus.

Pre-employment background check, drug screening, and physical are required.

**All applicants must complete an application at www.interchangeco.com/employment to be considered.**