What are the responsibilities and job description for the Human Resources Coordinator position at Intercontinental St Paul Riverfront?
GENERAL PURPOSE
HR Coordinator supports the daily operations of the Human Resources function by providing administrative, technical, and operational assistance to HR team members and by supporting all hotel employees. This role ensures compliance with company policies and procedures, facilitates smooth HR processes, and fosters a positive workplace environment. The HR Coordinator serves as a key resource for team members, handling inquiries, maintaining records, and supporting various HR functions, including maintaining employee records, recruitment, onboarding, benefits administration, and training.
ESSENTIAL DUTIES/RESPONSIBILITIES
- Provide administrative support to the HR team, ensuring efficient day-to-day operations.
- Assist with recruitment processes, including job postings, candidate communications, interview coordination, and onboarding.
- Maintain accurate and up-to-date employee records, files, and HR databases in compliance with company policies and legal requirements.
- Serve as a point of contact for team member inquiries, providing timely and accurate information regarding HR policies, benefits, and procedures.
- Coordinate and facilitate new hire orientation and training sessions to ensure a smooth onboarding experience.
- Support benefits administration by processing necessary documentation, entering deductions and verifying billing.
- Ensure compliance with company policies, labor laws, and HR best practices.
- Assist with employee engagement initiatives, recognition programs, and workplace events.
- Generate and distribute HR reports as needed, maintaining confidentiality and data integrity.
- Responsible for supporting payroll processing by verifying time and attendance records, and working with the Payroll Manager to assist with related inquiries.
- Coordinate training programs, tracking participation and maintaining records.
- Assist in handling employee relations matters by documenting concerns and directing them to the appropriate HR representative.
- Maintain confidentiality in all HR-related matters and uphold a positive, team-oriented work environment.
- Other duties as assigned.
SUPERVISORY DUTIES: - None
JOB QUALIFICATIONS
- Bachelor's degree preferred but not required
- 1-2 years of experience in customer service, human resources or an administrative position
- Proficient computer and data entry skills
- Strong organization skills and attention to detail are key to success in this role
- Ability to work effectively in a fast-paced environment with competing priorities
- Excellent written, communication and presentation skills
- Strong collaborator and team player
- Willingness to travel to properties throughout the Twin Cities area
