Packaging Customization Coordinator

About Us

Imagine the innovation and expertise behind the world’s leading cosmetic brands, brought to you by a distinguished Italian company with a legacy of excellence. Since 1972, Intercos Group has been at the forefront of color cosmetics, pencils, nail polish, skincare, and personal care products. We pride ourselves on being the only cosmetics manufacturer that combines top-tier quality and advanced technology with a global reach and a personalized touch.

With 15 commercial offices and 15 production facilities across 12 countries, Intercos Group brings a local approach to a global stage. We continually set the standard for beauty, crafting exceptional product lines for brands worldwide. As one of the largest suppliers in the cosmetics industry, we are a leading force in the research, development, and production of beauty products, shaping the future of the industry with every season.

Position Summary

The purpose of the Packaging Customization Coordinator is to manage projects related to customization activities for primary, secondary, and tertiary packaging based on customer requests in Congers, NY.

Essential Functions

• Receive customer requests and needs from Marketing, verify correctness, and complete missing information.
• Follow up on all sampling requests needed for development.
• Release a complete retro-timing based on received information and in collaboration with the supplier.
• Request color sampling and customized range boards.
• Develop and define packaging elements (primary, secondary, tertiary) needed for the final finished product delivery, in agreement with the supplier's timing.
• Fill in all necessary information for codification to proceed with packaging orders.
• Finalize technical specifications to be shared and approved by the supplier and released to QC.
• Conduct aesthetic and dimensional checks on all developed products before customer submission, following up with the supplier in case of issues.
• Follow up with the supplier on received artworks, finding an agreement for the closest technically feasible solution, and proposing alternatives in case of issues.
• Follow up with the supplier on technical discussions regarding quality or production problems, supporting QC, procurement, and representing Intercos production.
• Maintain strong knowledge of suppliers and their capabilities to challenge them in favor of Intercos when needed.

Job Qualifications

• Bachelor’s Degree in Packaging/Industrial Engineering or related field
• Curiosity and strong desire to learn
• Attention to detail
• Ability to work collaboratively with suppliers and internal teams

Job Benefits

Health Insurance: Comprehensive medical, dental, and vision coverage

Retirement Plans: 401(k) plan, often with company matching

Life Insurance: Coverage for employees in the event of death or disability

Paid Time Off (PTO): Vacation days, sick leave, and personal days

Holidays: Paid company holidays and floating holidays

Professional Development: Training programs and opportunities for career advancement

Performance Bonuses: Annual merit increase and/or bonus based on individual performance

Company Events: Team-building activities, social events, and company outings

Employee Assistance Programs (EAPs): Confidential counseling and support services for personal and professional issues.

EEO

Intercos Group is committed to creating a diverse and inclusive workplace where everyone is valued and respected. We believe that a wide range of perspectives and experiences enhances our innovation and success. We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to any of these characteristics. We are dedicated to providing a work environment that is free from discrimination and harassment and promotes equal opportunity for all.