AS400 Computer Operator

About the job SUMMARY Work is performed under the immediate supervision of the IT Manager. The employee is expected to perform assignments as set forth in departmental work order system, or as the result of verbal instructions, with reasonable independence. Any unusual departures or exceptions are to be reported to the Appropriate Supervisor. This is specialized, technical work responsible for the efficient and accurate completion of scheduled Information Services operations, using various devices attached to the AS/400, microcomputer networks and phone switch. Compliance with the OFAC Regulations is the responsibility of ALL employees of the Bank. This position is expected to be familiar with and have knowledge of the requirements of OFAC Regulations. ESSENTIAL FUNCTIONS Essential functions may include, but are not limited to: Run nightly PCOMB process Load all files Complete run sheets/procedures Save and restore libraries and objects Determine the success of a backup Display and understand details about device and controller descriptions Monitor system activity by checking messages, batch jobs, devices, and printer output Add and configure new devices Change the attributes of a printer, writer and controller Print the device addresses for local workstation controllers Display the job log for an active job, an interactive job, an ended job, and a job on the queue Display the contents of the history log Submit and display a job Start and stop a specific subsystem Understand the concept of the queue (priority, FIFO, etc.) Understand how a job description affects a job and define types of jobs Use the history log and job log to diagnose problems Use system operator messages to diagnose and manage problems Display a list of currently installed PTFs and install individual PTFs Use a command to stop or re-IPL the AS/400 system Start the AS/400 system by doing an attended IPL Determine why a user's output is going to a particular printer/OUTQ Set a user's print control output at a specific printer Coordinate issues and tasks with consultants, programmers and core vendor Complete other tasks as required by the IT Manager Operate a Pitney Bowes machine, email, Federal Express, UPS, letter and envelope folding machine Provide exceptional customer service to all customers: employees and vendors Distribute all mail to each department that is received on a daily basis including branches via courier service. ACCEPTABLE EXEPERIENCE AND TRAINING Technical *Have 2 to 4 years of computer operator skills. *Launch and monitor batch jobs and administer job queue on AS400 computer systems *Perform tape backups and preparing tape labels in accordance with standardized system requirements. *Print reports and special forms and administer print queues *Inform IT Manager abnormalities *Interact professionally with all computer system users, to include company management *Skills to document shift activities and provide oral and written turnover to next shift Non-Technical *Be self-disciplined, prompt and reliable *Have excellent communication, interpersonal, verbal, and written skills *Be able to learn and retain instructions in computer operations, on AS400 and other platforms as required for position *Work well independently, and in a team environment *Be able to multi-task. *Excellent problem solving and troubleshooting skills required. *Ability to triage effectively under pressure and often independently *Work a flexible schedule to include nights, weekends and last minute changes PHYSICAL ABILITIES 1. Exert high physical effort. 2. Walk and stand for considerable lengths of time. 3. See and read a computer screen and printed matter with or without vision aids. 4. Hear and understand speech at normal levels and on the telephone. 5. Speak so that others may understand at normal levels and on the telephone. 6. Handle moderate to heavy network supplies. 7. Occasionally lift up to one hundred pounds. WORK ENVIRONMENT: Employees in this position will frequently work evenings and weekends to meet network installation deadlines and to provide network service as needed. Intercredit is an Equal Opportunity Employer.