What are the responsibilities and job description for the HR Business Partner position at InterDent?
About InterDent
">InterDent is a leading provider of business support services to dental practices in the western United States. With corporate offices in El Segundo, CA and Vancouver, WA, we serve nearly 200 practices across eight states.
This role can be based out of either El Segundo or Vancouver, requiring a minimum of 4 days onsite per week.
Job Description:
- The Human Resources Specialist supports the administration, coordination, and evaluation of the HR function for all dental offices in California and Hawaii.
- This position focuses on employee relations and HR support in a multi-site environment, serving 30 offices throughout these two states.
Responsibilities:
- Develop and maintain a thorough understanding of the business units being supported and manage all employee relations issues throughout the region.
- Build and maintain positive relationships with employees, managers, directors, and executives.
- Support Regional Vice President and Directors of Operations in implementing performance improvement strategies.
- Work with Operations leaders regarding regional development needs.
- Coach leaders on performance management, behavioral issues, policy interpretations, and terminations to minimize legal exposure.
- Facilitate and mediate interventions to resolve conflict.
Benefits Responsibilities:
- Provide timely and accurate responses to employees and all levels of management concerning day-to-day issues and activities.
- Answer phone and email inquiries.
- Update information in HRIS and intranet portal.
Requirements:
- Proven experience with employee relations.
- Excellent customer service skills and ability to manage difficult and stressful situations.
- Strong communication skills (written, verbal, persuasion, motivation, facilitation of strong working relationships).
- Proven critical thinking and good judgment.
- Desire to grow and develop in the HR field.
- Ability to manage business expectations and resolve concerns by communicating status and issues.
- Ability to effectively prioritize and escalate issues as necessary.
- Solid and advanced systems capability (Excel, Word, PowerPoint, HRIS).
