What are the responsibilities and job description for the Human Resources Generalist position at InterDent?
About Our Company
InterDent provides business support services to dental practices in the western United States. We have corporate offices in El Segundo, CA and Vancouver, WA.
This full-time, hybrid position requires a minimum of 4 days onsite per week.
Key Responsibilities:
- The Human Resources Specialist will support the overall administration, coordination, and evaluation of the HR function for all dental offices in California and Hawaii.
- This role focuses on employee relations and HR support in a multi-site environment, serving 30 offices throughout these two states.
Accountabilities:
- Develop and maintain a thorough understanding of the business units being supported and manage all employee relations issues throughout the region.
- Build and maintain positive relationships with employees, managers, directors, and executives.
- Support Regional Vice President and Directors of Operations in implementing performance improvement strategies.
- Work with Operations leaders regarding regional development needs.
- Coach leaders on performance management, behavioral issues, policy interpretations, and terminations to minimize legal exposure.
- Facilitate and mediate interventions to resolve conflict.
Benefits Highlights:
- Timely and accurate responses to employees and all levels of management concerning day-to-day issues and activities.
- Phone and email inquiries answered promptly.
- Information updated in HRIS and intranet portal.
What We're Looking For:
- Proven experience with employee relations.
- Excellent customer service skills and ability to manage difficult and stressful situations.
- Strong communication skills (written, verbal, persuasion, motivation, facilitation of strong working relationships).
- Proven critical thinking and good judgment.
- Desire to grow and develop in the HR field.
- Ability to manage business expectations and resolve concerns by communicating status and issues.
- Ability to effectively prioritize and escalate issues as necessary.
- Solid and advanced systems capability (Excel, Word, PowerPoint, HRIS).
