Senior Salesforce Administrator

InterEx Group has been retained by a global Software company to onboard a Senior Salesforce Administrator to their growing team in Miami.

The successful candidate must have a record of success in implementing Salesforce processes and fostering Salesforce adoption.

Working closely with business leaders, organizational units, and subject matter experts to identify, develop, and deploy new business processes on the Salesforce platform.

This role is ONSITE 5 DAYS in Brickell, Miami.

Candidates MUST have valid work authorization in the USA and the client WILL NOT sponsor Visas.

Salesforce Administration and Support:

• Handle all administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks.
• Develop automations, workflows, Salesforce apps, and other customizations to improve and expand the Salesforce experience and functionality.
• Install, configure, manage, and champion both native and 3rd party apps, plugins, and platform enhancements.
• Complete regular internal system audits and manage upgrades.
• Manage Salesforce data feeds and other integrations.
• Coordinate the evaluation, scope, and completion of new development requests.
• Work with management team to establish suitable processes to support administrative, development, and change management activities.
• Assist in training of new users and grow the Salesforce skill set across the organization.
• Effectively act as the liaison between users, vendors, and the application development teams.
• Work independently with members of the user community to define and document requirements.

Technology Analysis Support:

• Participate on project teams and provide system analysis support.
• Serve as a technical resource to teams in defining technical requirements for Salesforce solutions.
• Supply technical support for issues relating to Salesforce system and integrations.
• Make recommendations and actively participate in project teams. Provide technical analysis in solving business problems.
• Respond to high priority phone and e-mail requests for technology assistance.

Knowledge, Skills, and Abilities:

• Ability to work with team members to define and document development requirements.
• Ability to assess the impact of new requirements on Salesforce and all upstream and downstream applications, systems, and processes.
• Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests.
• Creative and analytical thinker with strong problem-solving skills.
• Must demonstrate exceptional verbal and written communication skills with the ability to communicate effectively at all levels of the organization.
• Ability to interact and communicate with outside vendors.
• Ability to establish and maintain an effective working relationship with a diverse group of people.
• Ability and desire to work in a team environment.