What are the responsibilities and job description for the Technical Account Manager position at Interface AI?
What You Will Do
Leading business process discovery workshops
Developing and leveraging expertise in AI solutions
Planning, managing, and performing application build, test, and deploy activities
Identifying and monitoring interdependencies between various program or project workstreams
Creating project deliverables and standards
Planning and establishing after go-live activities
Effectively communicating complex client and solution concepts to audiences of varying levels
What You Will Bring
Bachelor’s degree in Computer Science, Information Technology, or a related field.
3-5 years of experience in a client-facing implementation consultant role, preferably in a software or AI technology environment.
Strong technical background with the ability to understand and articulate complex technical concepts.
Have worked in a (Series A - Series C) B2B SaaS startup environment.
Proven expertise in steering technical projects, ensuring seamless execution from inception to completion.
Adept at strategically gathering and distilling requirements, coupled with a mastery of User Acceptance Testing (UAT) processes to guarantee optimal project outcomes.
Skillful in crafting meticulous testing workflows and scenarios, contributing to the delivery of high-quality and flawlessly functioning solutions.
Demonstrated track record of delivering exceptional customer success, showcasing a commitment to understanding and exceeding client expectations.
Proven project management skills with experience leading end-to-end implementations.
Excellent communication and interpersonal skills, with the ability to build rapport with clients and internal teams.
Experience working with AI, including chatbots preferred
SAAS and / or Fintech industry experience preferred
Compensation
Compensation is expected to be between $125,000 - $150,000. Exact compensation may vary based on skills and location.
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
What is the career path for a Technical Account Manager?
Sign up to receive alerts about other jobs on the Technical Account Manager career path by checking the boxes next to the positions that interest you.
