What are the responsibilities and job description for the Clothing Program Experience Leader position at Interfaith Outreach & Community Partners?
Description
IOCP is a nonprofit that provides services in food, case management, emergency financial assistance, employment services, and childcare resources to those residing in eight Western Hennepin County cities. We are looking for a Clothing Program Experience Leader to play a key role in supporting the day-to-day operations of IOCP's client clothing program, serving as a liaison for volunteers as well as back-up support for the retail store, donation-receiving door and processing areas.
The Clothing Program Experience Leader is responsible for administering all aspects of IOCP’s clothing program, facilitating the volunteer experience, and supporting the day-to-day operations of the store.
Why IOCP
Our clients and staff come from all walks of life! Inclusionary relationships are core to our role as an employer, service provider, partner, and community leader. We embrace diversity and are committed to promoting an inclusive environment across all types of difference.
Our work environment is client-centered, values-driven, team-oriented, diverse, and focused on learning and professional development. We have a strong internal culture of collaboration and team support, and a deep commitment across staff to our mission and values. Supervisors are extremely supportive of self-care, will help you grow, and give you a platform to do amazing work. Our team is tight knit, supportive and has fun together! Learn more about us here: https://iocp.org/
How To Apply
Interested candidates should apply online through the Paylocity applicant portal. Feel free to attach a cover letter telling us about yourself. Candidates are considered as submissions arrive. Position is open until filled.
IOCP values a diverse work environment. People of color and people from other underrepresented communities are strongly encouraged to apply. IOCP is an Equal Opportunity Employer.
Requirements
What You Will Bring
IOCP is a nonprofit that provides services in food, case management, emergency financial assistance, employment services, and childcare resources to those residing in eight Western Hennepin County cities. We are looking for a Clothing Program Experience Leader to play a key role in supporting the day-to-day operations of IOCP's client clothing program, serving as a liaison for volunteers as well as back-up support for the retail store, donation-receiving door and processing areas.
The Clothing Program Experience Leader is responsible for administering all aspects of IOCP’s clothing program, facilitating the volunteer experience, and supporting the day-to-day operations of the store.
Why IOCP
- Compensation: $23.95/hour
- Star Tribune Top Workplace 2024!
- Full-time, benefits eligible
- Medical, Dental, Vision, FSA, HSA, 401(k), Life and Disability Insurance, Employee Assistance Program
- Nine paid holidays
- Generous PTO (starting at 21 days annually)
- Six weeks of paid leave for employees eligible for parental or medical leave
- Schedule requirements: This is an onsite role, hours include two weekends a month. Store hours are Monday through Thursday 10:00 AM – 7:00 PM, Friday and Saturday 10:00 AM – 5:00 PM, occasional Sunday and events. Flexibility is essential for the operations of the store, client shopping experience, volunteer events or projects and donation hours
- Create and administer seamless Clothing Program processes including client referrals and messages, scheduling and facilitating a great shopping experience
- Maintain inventory and purchase of client undergarments and winter gear
- Keep documentation of client shopping visits, clothing referrals, and updating Client Track
- Welcome and direct volunteer staff throughout the day, support the transition of the volunteer teams from one shift to the next, filling in critical positions when needed
- Administrative support including web store maintenance, POS tech support and responding to Resale Select email messages
- Cashiering as needed
Our clients and staff come from all walks of life! Inclusionary relationships are core to our role as an employer, service provider, partner, and community leader. We embrace diversity and are committed to promoting an inclusive environment across all types of difference.
Our work environment is client-centered, values-driven, team-oriented, diverse, and focused on learning and professional development. We have a strong internal culture of collaboration and team support, and a deep commitment across staff to our mission and values. Supervisors are extremely supportive of self-care, will help you grow, and give you a platform to do amazing work. Our team is tight knit, supportive and has fun together! Learn more about us here: https://iocp.org/
How To Apply
Interested candidates should apply online through the Paylocity applicant portal. Feel free to attach a cover letter telling us about yourself. Candidates are considered as submissions arrive. Position is open until filled.
IOCP values a diverse work environment. People of color and people from other underrepresented communities are strongly encouraged to apply. IOCP is an Equal Opportunity Employer.
Requirements
What You Will Bring
- High School diploma or equivalent
- Experience working in a retail or customer service setting
- Interacts and collaborates with clients, volunteers, customers, and donors
- Excellent time management skills: ability to juggle multiple priorities in a timely manner
- Superior interpersonal skills: ability to work with a variety of people and build trusting relationships
- Attention to detail
- Flexible, able to fill in as needed
- Timely and dependable
- Commitment to equity and inclusion and ability to excel in a diverse environment
- Ability to work both collaboratively and independently; be self-directed
- Reliable, strong execution and follow through
- Strong communication skills, both written and verbal
- Microsoft Word, Outlook Excel experience
- Ability to understand and learn database (Point of Sale) programs quickly
- Ability to learn to manual pallet jack and 2-wheel dolly (training provided, experience not required)
- Valid driver’s license with a safe driving record
Salary : $24
