What are the responsibilities and job description for the REST PROGRAM NAVIGATOR position at Interfaith Works?
Company name: Interfaith Works
Position: The Rest Program Navigator
Shift: Days, Nights, Weekends, Holidays
Regular Shift: Friday - Monday 9:30am - 5pm
Location: Olympia Washington
Pay: $23.50/hr. 50 cent increase w/ obtained CPC
Pay Days: Twice a month on the 5th & 20th
Benefits Provided
Holidays – 10 per year
Medical, Dental, Vision Insurance - Free for employees working 25 hours and above (Begin on the 1st day of the month following 60-day probation)
PTO (paid time off) – 9 hours for every 80 hours worked
Training and Career Development Opportunities
Access to free mental health counseling
The Navigation Team serves a wide range of functions including advocacy, case management, and peer counseling in order to increase social inclusion and retention in social services. The Navigation Team is dedicated to providing a bridge to more traditional services as an act of social justice and as a platform for strengthening community agency.
The Interfaith Works REST program is a partnership between Interfaith Works, Providence St. Peter Hospital, and Multicare Capital Medical Center. The project provides 6 dedicated 24/7 shelter beds complete with wrap around case management, hygiene services, and meals. The program is designed to offer patients experiencing homelessness the opportunity for additional time to heal from their acute medical issue, post-acute care, or acute flare-up of chronic health conditions. When referred by the appropriate healthcare provider staff, REST will provide a short-term (up to 30 days), safe, resource-rich environment in which to recover while engaging in community health support services to address basic needs, connection to primary care, and housing resources.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Work alongside hospital discharge to navigate appropriate referrals for respite beds for the REST program.
- Maintain updated documents regarding REST referrals and updated availability for respite beds.
- Assist patients in coordinating aftercare and relevant housing placements when available within their stay.
- Coordinate with Home Health workers, in-home caregivers, visiting providers, and community-based volunteers to visit with and support REST guests.
- Field referrals and closely follow the structures of intake acceptance when accepting guests into the REST program.
- Maintain phone communications with REST clients and community partners during on-call hours and/or when off-site.
- Assist shelter support staff in maintaining a clean and safe environment for REST guests. This includes potentially handling bio-waste and responding to incontinence.
- Hold strict and clear boundaries on discharge requirements for admission to the REST program.
- Maintain positive and collaborative relationships with specific local hospitals and other service providers.
- Maintain close communication with other members of the IFW team, including on-site managers, REST staff, and other Navigator Team members.
- Maintain up-to-date knowledge of community resources and appropriate care-giving support options and referrals.
- Provide medical care follow up navigation and coordination of services with REST guests.
- Attend all required continued education training, bi-monthly supervision as well as case conferencing and operations meetings.
Required Skills/Abilities
- Demonstrate the necessary attitudes, knowledge, skills, willingness and self-awareness to deliver culturally competent services and work effectively in multicultural situations. This includes addressing and interrupting oppression in all forms on an ongoing basis.
- Competency and familiarity with Google Suite.
- Ability to work effectively with participants displaying a varying range of social behaviors.
- Ability to work both independently and on a small team.
- Ability to perform light administrative duties.
- Ability to communicate and work effectively with diverse populations.
- Ability to maintain total confidentiality regarding disclosed information about a referral, especially regarding protected health information.
- Ability to track and organize the follow thru on multiple co-occurring tasks with attention to detail.
- Must be a good communicator, good listener, and maintain kindness within often unpredictable dynamics.
- Must maintain positive and respectful relationships with our community partners and other community resources.
- Ability to meet our participants “where they’re at” without judgment or prejudice.
- Flexibility, creativity, and resourcefulness are necessary skills to have in this job.
- Availability to work flexible hours on-call, depending on emergent circumstances.
- Other duties may be assigned.
REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
To perform this job successfully, an individual must be able to perform the essential duties listed below.
The requirements listed are representative of the knowledge, skills, and abilities required.
Language Skills:
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
- Ability to write routine reports and correspondence.
Reasoning Ability:
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
- Ability to navigate and use email.
Other:
- Must have a working phone for communication
- Ability to work extended hours when required.
Requirements:
EDUCATION and EXPERIENCE:
- No educational requirement.
- Experience in direct service and community organizing is desirable; personal experience and understanding of the homeless population may be substituted.
- Must successfully pass required background checks prior to an offer of employment.
Certificates, Licenses, Registrations:
- Must have a valid state driver’s license and willingness to disclose driving record.
- Must already have or be able to obtain a Certified Peer Counselor certification within six months of hire.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is frequently required to sit long periods of time.
- The employee frequently is required to stand for prolonged periods of time.
- The employee may lift and/or move up to 40 pounds.
For information on Interfaith Works, visit our website at iwshelter.org
Salary : $24
