What are the responsibilities and job description for the FIELD SERVICE TECHNICIAN (CONTINGENT) position at Interfuze?
InterFuze was conceived to be a model for service excellence, both to customers and our staff. With a vision to be the partner of choice for government services, we are experiencing growth and expansion of our capability offerings. We are committed to offering a work environment that is welcoming and inclusive while developing and enabling our staff to reach their full potential. Discover your future with us.
InterFuze is seeking a Field Service Technician (FST) contingent upon contract award, to support the Pocket J CLS / LAK contract located in the US.
The selected candidate will perform the following responsibilities :
- Coordinates all aspects of scheduled / unscheduled maintenance visits to assigned locations.
- Install and configure data link systems.
- Document all configurations, changes, and proposed changes.
- Ensure proper initial installation as well as subsequent installations of updates / patches.
- Perform regular checks of system components for errors and application of necessary corrective action.
- Troubleshoot problems and take corrective action in a timely and effective basis.
- Performs remote administration to secondary sites as assigned.
- Provide Tier I, II, and III Help Desk Support
- Creates and submits (as directed) all post-site visit documentation including trip reports, inventories, and checklists.
- Confer with contractor Program Management and Engineering team regarding system's administration and operational concerns.
- Develop and maintain strong working relationships with customers, authorized service shops, and other service organizations.
- Recommend changes to site maintenance strategy and aid in its implementation.
- Ensure accurate recordkeeping of maintenance activities.
- Operating Link 16 terminals and Situational Awareness Data Link radios
- Travel requirements (50%)
- Non-standard work hours must be willing to travel / work flexible hours to meet customer requirements.
Qualifications :
Preferred Qualifications :
Additional Qualifications :
InterFuze Corporation, and subsidiaries of InterFuze Corporation, are an Equal Opportunity Employer and operate in a Drug-Free Workplace. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetics, military / veteran status, or any other characteristics protected by law.
Upon a conditional offer of employment, InterFuze requires selected candidates to successfully pass a pre-employment drug screening and criminal background check, in compliance with federal, state, and local laws.
