What are the responsibilities and job description for the Field Service Technician (Contingent) position at Interfuze?
InterFuze was conceived to be a model for service excellence, both to customers and our staff. With a vision to be the partner of choice for government services, we are experiencing growth and expansion of our capability offerings. We are committed to offering a work environment that is welcoming and inclusive while developing and enabling our staff to reach their full potential. Discover your future with us.
InterFuze is seeking a Field Service Technician (FST) contingent upon contract award, to support the Pocket J CLS/LAK contract located in the US.
The selected candidate will perform the following responsibilities:
- Coordinates all aspects of scheduled/unscheduled maintenance visits to assigned locations.
- Install and configure data link systems.
- Document all configurations, changes, and proposed changes.
- Ensure proper initial installation as well as subsequent installations of updates/patches.
- Perform regular checks of system components for errors and application of necessary corrective action.
- Troubleshoot problems and take corrective action in a timely and effective basis.
- Performs remote administration to secondary sites as assigned.
- Provide Tier I, II, and III Help Desk Support
- Creates and submits (as directed) all post-site visit documentation including trip reports, inventories, and checklists.
- Confer with contractor Program Management and Engineering team regarding system's administration and operational concerns.
- Develop and maintain strong working relationships with customers, authorized service shops, and other service organizations.
- Recommend changes to site maintenance strategy and aid in its implementation.
- Ensure accurate recordkeeping of maintenance activities.
- Operating Link 16 terminals and Situational Awareness Data Link radios
- Travel requirements (50%)
- Non-standard work hours -- must be willing to travel/work flexible hours to meet customer requirements.
Qualifications:
- Experience performing IAVA, OS, and application patching/updates.
- Strong working knowledge of Internet networking technologies and principles including TCP/IP and DNS
- Solid knowledge of network connectivity, protocols, network security devices, network types, including fiber optic or Cat5, and common operating systems
- Ability to lift 60 lbs.
Preferred Qualifications:
- Ability to operate in a USAF environment or other DoD agency
- Systems administration experience
- Utilizing remote access capabilities such as PuTTY, WinSCP, etc.
- Expert-level communication skills
Additional Qualifications:
- This position requires an active U.S. secret security clearance.
InterFuze Corporation, and subsidiaries of InterFuze Corporation, are an Equal Opportunity Employer and operate in a Drug-Free Workplace. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetics, military/ veteran status, or any other characteristics protected by law.
If you are interested in applying for employment with InterFuze and need special assistance or accommodation to use our website, please contact us by email at HR@interfuze.com.
Upon a conditional offer of employment, InterFuze requires selected candidates to successfully pass a pre-employment drug screening and criminal background check, in compliance with federal, state, and local laws.
Salary : $65,000 - $75,000
