What are the responsibilities and job description for the Spanish Speaking Front Desk Medical Assistance - 2 locations position at Intergrated Pain Management SC?
We are seeking a Spanish Speaking Front Desk Medical Assistant (SS FD/MA) to join our team at Women’s Health Clinic in Des Plaines and Western and Diversey location. This role is critical in ensuring efficient patient reception, administrative support, and clinical assistance. The SS FD/MA will act as a liaison between patients and providers, contributing to a seamless healthcare experience.
Experience Required:
- Must have a minimum of at least 6 months in a similar role.
- A certification as a Medical Assistant is required.
- Must speak Spanish.
Hours of operations:
The position is a part time position. The hours vary but scheduled days are every Wednesday, Friday, and Saturday. There will also be at least 3 Tuesday per month.
Responsibilities:
Patient Reception and Recovery Room:
- Efficiently manage patient check-in and check-out processes.
- Accurately verify patient information and insurance details.
- Schedule and manage patient appointments.
- Address billing inquiries and process payments.
- Follow directions of OR Nurse Manager.
Clinical Support
- Prepare the examination room and main cleanliness.
- Accurately take and record vital signs.
- Assist providers with medical procedures.
- Perform basic diagnostic tests as needed.
Patient Care and Education
- Provide high-quality patient education regarding procedures and care.
- Communicate effectively and empathically with patients.
Documentation and Records Management
- Maintain accurate documentation in electronic health records (EHR)
- Prepare and organize patient records and charts.
- Complete forms related to worker’s compensation and personal injury cases.
Care Coordination
- Coordinate patient care with other healthcare providers.
- Follow up on referrals and external medical records.
- Contribute to case management and care planning.
Specialized Tasks
- Assist with occupational health assessments and documentation.
Communication and Coordination
- Facilitate effective communication between staff and providers.
- Act as a liaison to ensure smooth clinic operations.
Training and Development
- Participate in ongoing training sessions.
- Assist in training new FD/MA staff.
Quality Assurance and Improvement
- Engage in quality improvement initiatives.
- Provide feedback to improve office procedures.
Key Competencies:
- Attention to detail and organizational skills
- Excellent verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Strong interpersonal and teamwork abilities
What we are looking for:
- A warm, approachable personality with a customer-focused mindset.
- Ability to multitask and prioritize in a fast-paced environment.
- A team player who can also work independently.
- Reliable and punctual with a strong work ethic.
Pay range:
- $ 17.00 - $ 22.00 Must have a Medical Assistance Certificate
Location:
Western Diversey Des Plaines
American Women’s Medical Center American Women’s Medical Center
2744 N. Western 110 S. River Road
Chicago, IL 60647 Des Plaines, IL 60016
Salary : $17 - $22
