Spanish Speaking Front Desk Medical Assistant

We are seeking a Spanish Speaking Front Desk Medical Assistant (SS FD / MA) to join our team at American Healthcare Center in Chicago, Fullerton / Kimball location. This role is critical in ensuring efficient patient reception, administrative support, and clinical assistance. The SS FD / MA will act as a liaison between patients and providers, contributing to a seamless healthcare experience.

Experience Required :

• Must have a minimum of at least 6 months in a similar role
• A certification as a Medical Assistant is preferred but not required (uncertified candidates with experience are encouraged to apply but must have the required at least 6 months in a similar role.
• Must speak Spanish.

Hours of operations :

The position is on a Monday through Saturday schedule. Starting times may vary depending on the surgery schedule. These times will be from 5 : 00 am – 7 : 00 am start time and finish time will also vary ending 1 : 00 pm to 4 : 00 pm

Saturday is on a rotational basis.

Responsibilities :

Patient Reception and Recovery Room :

• Efficiently manage patient check-in and check-out processes.
• Accurately verify patient information and insurance details.
• Schedule and manage patient appointments.
• Address billing inquiries and process payments.
• Follow directions of OR Nurse Manager.

Clinical Support

• Prepare the examination room and main cleanliness.
• Accurately take and record vital signs.
• Assist providers with medical procedures.
• Perform basic diagnostic tests as needed.

Patient Care and Education

• Provide high-quality patient education regarding procedures and care.
• Communicate effectively and empathically with patients.

Documentation and Records Management

• Maintain accurate documentation in electronic health records (EHR)
• Prepare and organize patient records and charts.
• Complete forms related to worker’s compensation and personal injury cases.

Care Coordination

• Coordinate patient care with other healthcare providers.
• Follow up on referrals and external medical records.
• Contribute to case management and care planning.

Specialized Tasks

• Assist with occupational health assessments and documentation.

Communication and Coordination

• Facilitate effective communication between staff and providers.
• Act as a liaison to ensure smooth clinic operations.

Training and Development

• Participate in ongoing training sessions.
• Assist in training new FD / MA staff.

Quality Assurance and Improvement

• Engage in quality improvement initiatives.
• Provide feedback to improve office procedures.

Key Competencies :

• Attention to detail and organizational skills
• Excellent verbal and written communication skills
• Ability to multitask in a fast-paced environment
• Strong interpersonal and teamwork abilities

Benefits and Perks :

• AFLAC insurance : Available after 90 days of employment.
• Health, Vision and Dental after 90 days of employment, Employer will pay 50%
• 5 paid sick days per year, 2 weeks paid vacation after 1 year of employment.
• 401K Matching :

1% non-contributing match provided by the company.

• Up to 4% match with employee contributions after 1 year of employment.

What we are looking for :

• A warm, approachable personality with a customer-focused mindset.
• Ability to multitask and prioritize in a fast-paced environment.
• A team player who can also work independently.
• Reliable and punctual with a strong work ethic.

Pay range :

With MA certification pay structure is $ 18.00 - $ 22.00 an hour

Without MA certification pay structure is $ 17.00 - $ 20.00 an hour

Location :

Fullerton Kimball Medical & Surgical Center – 3412 W. Fullerton Ave. Chicago, IL 60647

Salary : $17 - $22