What are the responsibilities and job description for the Spanish Speaking Front Desk Medical Assistant position at Intergrated Pain Management SC?
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
We are seeking a Spanish Speaking Front Desk Medical Assistant (SS FD/MA) to join our team at American Healthcare Center in Chicago, Fullerton/Kimball location. This role is critical in ensuring efficient patient reception, administrative support, and clinical assistance. The SS FD/MA will act as a liaison between patients and providers, contributing to a seamless healthcare experience.
Experience Required:
- Must have a minimum of at least 6 months in a similar role
- A certification as a Medical Assistant is preferred but not required (uncertified candidates with experience are encouraged to apply but must have the required at least 6 months in a similar role.
- Must speak Spanish.
Hours of operations:
The position is on a Monday through Saturday schedule. Starting times may vary depending on the surgery schedule. These times will be from 5:00 am – 7:00 am start time and finish time will also vary ending 1:00 pm to 4:00 pm
Saturday is on a rotational basis.
Responsibilities:
Patient Reception and Recovery Room:
- Efficiently manage patient check-in and check-out processes.
- Accurately verify patient information and insurance details.
- Schedule and manage patient appointments.
- Address billing inquiries and process payments.
- Follow directions of OR Nurse Manager.
Clinical Support
- Prepare the examination room and main cleanliness.
- Accurately take and record vital signs.
- Assist providers with medical procedures.
- Perform basic diagnostic tests as needed.
Patient Care and Education
- Provide high-quality patient education regarding procedures and care.
- Communicate effectively and empathically with patients.
Documentation and Records Management
- Maintain accurate documentation in electronic health records (EHR)
- Prepare and organize patient records and charts.
- Complete forms related to worker’s compensation and personal injury cases.
Care Coordination
- Coordinate patient care with other healthcare providers.
- Follow up on referrals and external medical records.
- Contribute to case management and care planning.
Specialized Tasks
- Assist with occupational health assessments and documentation.
Communication and Coordination
- Facilitate effective communication between staff and providers.
- Act as a liaison to ensure smooth clinic operations.
Training and Development
- Participate in ongoing training sessions.
- Assist in training new FD/MA staff.
Quality Assurance and Improvement
- Engage in quality improvement initiatives.
- Provide feedback to improve office procedures.
Key Competencies:
- Attention to detail and organizational skills
- Excellent verbal and written communication skills
- Ability to multitask in a fast-paced environment
- Strong interpersonal and teamwork abilities
Benefits and Perks:
- AFLAC insurance: Available after 90 days of employment.
- Health, Vision and Dental after 90 days of employment, Employer will pay 50%
- 5 paid sick days per year, 2 weeks paid vacation after 1 year of employment.
- 401K Matching:
- 1% non-contributing match provided by the company.
- Up to 4% match with employee contributions after 1 year of employment.
What we are looking for:
- A warm, approachable personality with a customer-focused mindset.
- Ability to multitask and prioritize in a fast-paced environment.
- A team player who can also work independently.
- Reliable and punctual with a strong work ethic.
Pay range:
With MA certification pay structure is $ 18.00 - $ 22.00 an hour
Without MA certification pay structure is $ 17.00 - $ 20.00 an hour
Location:
Fullerton Kimball Medical & Surgical Center – 3412 W. Fullerton Ave. Chicago, IL 60647
Salary : $17 - $22
