What are the responsibilities and job description for the Client Service Representative (CSR) Scheduler position at Interim HealthCare - Houston, TX (Bloomer)?
General Purpose:
To work independently to staff multiple facilities with health care staffing personnel. To support the common goals of the office as it relates to the management of the day-to-day office operations and assisting with the scheduling of qualified staff for facilities and assisting with employee recruitment strategies.
Monday - Friday Full time position
Essential Functions:
- Builds relationships with clients and field staff.
- Scheduling patients and building schedules for staff.
- Verifying insurances
- Intake specialist
- Actively manages available field staff to maximize hours worked.
- Communicates with multiple customers to determine staffing needs and arranges/coordinates the requests.
- Coordinates, supervises and evaluates the professional and paraprofessional field staff.
- Performs all office functions in compliance with federal, state, local laws and all policies, procedures, and standards of Interim Healthcare Staffing Office. Assists in payroll and billing functions as needed.
- Completes documentation accurately, legibly, and timely for office processes.
- Markets available field staff through client marketing calls, i.e., faxed nurse profile forms.
- Works with supervisor and other team members towards office and business goals.
- Takes appropriate and timely measures to meet the needs of the customer and employees.
- Maintains mature problem-solving approach under stressful circumstances.
- Works to meet set financial goals of office for sales growth and diversity of business.
Minimum Education & Experience Requirements:
- Associate Degree or equivalent years of training or work experience.
- One (1) year experience in healthcare, temporary help, or related industry.
Knowledge, Skills & Abilities Required:
- Proven organizational skills and detail orientation.
- Ability to multi-task, work under pressure with changing priorities and short deadlines, and effectively handle a heavy workload.
- Ability to effectively communicate, both orally and in writing, with clinical and non-clinical personnel.
- Proficient in current company software programs.
- Proficient in Windows, Word and Excel.
- Proven ability to work independently and within a team environment.
Working Conditions & Physical Effort:
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- Work is normally performed in a typical interior/office work environment.
- Ability to work flexible schedule and/or evening hours as needed.
- May involve occasional visits to clients or prospects.
If you are looking for a stable career opportunity, look no further. We offer the security of working for an established company. Nationally, Interim HealthCare has been providing great jobs to great people for over 50 plus years. That kind of stability combined with our commitment to integrity makes us your perfect career partner.
Interim HealthCare is an Equal Opportunity Employer. Each Interim HealthCare location is independently owned and operated. ©2020 Interim HealthCare Inc.
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