Intake Coordinator (skilled)

In Charlottesville, VA!

Interim Healthcare is America’s leading provider of home care, hospice, and healthcare staffing. With over 50 years of national experience—and a locally owned franchise since 1991—we offer the stability of an established company with a strong commitment to integrity and compassionate care.

As a Skilled Intake Coordinator, you’ll be the first point of contact for patients and families, helping to coordinate services with accuracy and empathy. Your role is essential in ensuring a smooth start to care, working closely with both clinical and administrative teams to make a meaningful impact from day one.

Our Intake Coordinators enjoy some excellent benefits:

• Salary $20.50-$22.50/Hour ;40 Hours Per Week 8am-5pm Monday-Friday
• Eligible for performance and tenure-based bonuses
• Flexible assignments, autonomy and work-life balance
• Online training and ability to earn CEUs
• Paid Time Off, Sick Time and Company Paid Holidays
• Medical/Dental/Vision/Disability/Life Insurance offered
• 401(k) benefits offered after 1 year of employment

A an Intake Coordinator for Interim Healthcare, here's a big-picture view of what you'll do:

• Assists the VP of Home Health and Intake Department in establishing and monitoring compliance with quality and operations standards.
• Exceptional customer service skills to communicates with patients, referral sources, physician office personnel and co-workers in a professional manner.
• Answers phone lines and transfers calls to appropriate team members.
• Prepares admission packets for patients.
• Ensures proper documentation is available for staff.
• Performs data entry, retrieval, searches; compiles and tabulates data into meaningful reports.
• Opens and routes mail to appropriate recipiences.
• Creates folders for patients, files and maintains medical documentations.
• Participates in CSR on call rotation.
• Assists with marketing and payroll functions, as needed.
• Orders office supplies and necessary paperwork for patient services.
• Ensures all assigned office functions are completed in compliance with federal, state, local laws and regulations as well as all policies, procedures, and standards of Interim HealthCare.
• Promotes agency through education to prospective and existing patients.
• Provides input to management on improving processes and procedures, developing recognition and reward programs, and becoming more cost and time efficient.
• Completes other assignments as requested and assigned.
• May have access to personal health information ("PHI") necessary to fulfill the above duties and responsibilities. Access to use and ability to disclose PHI is further defined by each organization/department.

A few must-haves for Intake Coordinators:

• Associate Degree, Medical Office Administration Certificate or equivalent.
• Two years experience in healthcare or medical records experience in a health care setting.
• Proven organizational skills and detail orientation.
• Ability to multi-task, work under pressure with changing priorities and short deadlines, and effectively handle a heavy workload.
• Ability to effectively communicate, both orally and in writing, with clinical and non-clinical personnel.
• Proficient in current company software programs.
• Attention to detail.
• Skill to prepare and maintain accurate patient records, files and reports.
• Knowledge of business terminology, accurate spelling, punctuation, and grammar.
• Valid Driver's License 

Interim HealthCare provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, gender, religion, sexual orientation, national origin, age, disability or veteran status.

Salary : $21 - $23