Design Supervisor

Description

The Design Manager manages the design department, all the design personnel and is responsible for the overall performance of the staff and department. Is responsible for project and workload coordination within the Design Department. This includes monitoring the path of a project from time of the intimal request, through the final installation. Accountable to managing and adhering to the department budget, representing design in sales presentations and ensuring accuracy and professionalism from the team. The Design Manager also ensures that the department maintains and delivers the highest level of quality and service for the end results of client satisfaction.

Management of Department

• Analyze sales projections, level of design activity and senior management team feedback for the best deployment of design resources; manages team assignments to ensure workload activities are appropriately balanced and supported.

• Assures maximum staff productivity through reviews, prioritizing and coordinating staff schedules, and negotiating deadlines in order to meet client requests/needs.
• Checks work progress to redirect activity and resources to meet project goals and timeframes.
• Provides coaching and direction to staff designers working on design projects.
• Monitors design hours on all projects, and works with designers to ensure that actual time spent on design work is within the estimated hours for those projects.
• Reviews design invoicing to ensure that all sold design is billed, and to ensure that all design allocation to the sales department is accurate and complete.
• Monitors and manages the design budget within the guidelines provided by senior management and the accounting department.
• Represents the design department at management meetings, expressing project and staff concerns, seeking feedback on design performance and assisting upper management in the dissemination of company decisions back to the design department.

Sales & Marketing

• Plays a major role in the marketing of design services to clients, participating in major sales presentations as the representative of the design department.
• Prepares design estimates, quotes and contracts for large or complex projects; reviews estimates, quotes and contracts by department staff; ensure appropriate terms, price and scope are on contracts.

Organizational Interfaces

• Assists sales with defining the design scope of work for a project; develops design game plan to get project completed within client/dealership timeframes.
• Coordinates the interaction between design, sales and operations to develop and maintain the highest quality of service to customers.
• Works collaboratively with clients, and clients’ third-party firms, including A&D firms, interior contractors, electrical and communication engineers, etc.

Qualifications

• Bachelor’s degree or equivalent in Interior Design.
• Minimum 3 years’ experience supervising staff.
• Minimum 5 years’ experience working in the commercial design field.
• Experience working for a commercial dealership is preferred.
• Knowledge of principles and methods for showing, promoting and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques and sales control systems.
• Thorough understanding of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for service3s and evaluation of customer satisfaction.
• Experience crafting, leading and evangelizing design processes.
• Extensive knowledge of design techniques, tools and principles involved in production of precision technical plans, blueprints, drawings and models.
• Demonstrated ability to write, develop and deliver successful presentations and facilitate trainings to individuals and groups at all levels of an organization.
• Ability to maintain attention to detail while working under time constraints.
• Proven track record in partnering with leadership teams to maximize organizational effectiveness.
• Demonstrated ability to develop long-term plans and programs.
• Conflict resolution and negotiation skills.
• Passion for enhancing the employee experience.
• Committed to results and achieving goals.
• Problem solving/analysis.
• Collaboration skills.
• Leader, coach, mentor.
• Think critically and creatively.
• Ability to give and receive feedback in order to improve performance and processes.
• The Perks!
• PTO
• Paid Holidays
• Simple IRA (3% company contribution)
• Medical, Dental, Vision, and Life ins.
• Great work environment
• Great compensation package (Based on experience)

Salary : $75,000 - $90,000