What are the responsibilities and job description for the Medical Receptionist position at InterMed, P.A.?
Job Description
Job Description
ESSENTIAL FUNCTIONS
- Greet incoming patients using friendly, respectful communication
- Obtaining and documenting up to date demographic information for patient, including updated insurance information, license information, etc.
- Accept patient payments and document accordingly
- Familiar with payments required from patients enrolled in all insurance plans that InterMed participates with and collect necessary co-pays
- Maintain accurate transaction batches on credit card machine; balance cash drawer
- Assist billing office with problem resolution as necessary
- Notify clinical staff that patient has arrived via the EMR
- Make patient aware of any unusual delay in their appointment time
- Answer incoming telephone calls using pleasant phone voice and proper telephone etiquette
- Be familiar with forms necessary for patient appointments
- To include printing, assembling, and mailing patient packets
- Be familiar with computerized appointment scheduling system and schedule patients with all necessary follow-up and ancillary appointments
- Ability to prioritize telephone encounters
- Monitor automated confirmation calls and update EMR
- Flexibility and willingness to work as a team member
- Proficient with Windows based computer applications
- Accurate transcribing and data entry skills
- Excellent typing and accurate documentation of patient encounter
- Taking patient temperatures upon arrival to practice on a rotating basis with other staff
Ask health screening questions to all patients
JOB REQUIREMENTS
InterMed is an equal opportunity workplace and prohibits discrimination or harassment of any kind. We recruit, employ, train, compensate, and promote without regard to race, religion, creed, color, national origin, age, gender, gender identity and / or expression, sexual orientation, marital status, disability, veteran status, or any other basis protected by applicable federal, state or local law.
