What are the responsibilities and job description for the Intermodal Dispatcher position at Intermodal Trucking?
Primary Activities & Responsibilities
Respond to phone calls and emails; assist carriers and customers; foster relationships with carriers; communicate with Evans and support departments; efficiently manage equipment; perform tracking and tracing; identify recurring service issues and offer resolution, respond to invoice inquiries by customers and carriers; analyze internal reports and metrics to efficiently manage the business.
Competencies, Knowledge and Skills
· In-depth knowledge of intermodal transportation concepts, operations and networks
· Ability to manage carrier and customer relationships
· Ability to manage multiple activities and initiatives. Adapt to changing priorities while maintaining organizational effectiveness.
· Requires ability to use PC with general knowledge of computer applications within the trucking industry.
· Excellent oral and written communication skills. Ability to effectively communicate with internal/external point of contact regardless of the contacts status or position
· Demonstrate interpersonal/management skills in fast paced environment dealing with diverse work groups, carriers and customers.
· Requires effective planning and organizational skills
· Requires flexibility and ability to maintain a professional demeanor when dealing with tight deadlines and sensitive service issue
Job Type: Contract
Pay: $35,000.00 - $45,000.00 per year
Schedule:
- 10 hour shift
- 8 hour shift
Experience:
- Dispatching: 3 years (Required)
Work Location: Hybrid remote in Memphis, TN 38132
Salary : $35,000 - $45,000