What are the responsibilities and job description for the Office Clerk (Shipping Clerk) position at Intermountain Farmers Association (IFA)?
Intermountain Farmers Association (IFA) is a regional farm supply co-op with diverse operations including feed production, agronomy services, and retail stores throughout the intermountain west. We are currently seeking a qualified individual to fill the position of Office Clerk (Shipping Clerk) at the IFA Distribution Center in Salt Lake City, Utah.
RESPONSIBILITIES: Ensure that customers receive the highest level of customer service. Accurately and efficiently support the needs of our customers. Input our wholesale orders with the commitment of full order fulfillment. Increasing sales and providing support for the wholesale/distribution team. Assist as a back-up with shipping paperwork, including customer invoicing. Serve as a receptionist for visiting customers. Complete required reports and filing of documents. Maintain a well-organized and clean office area. Effectively present information and respond to questions from customers in an informative, timely and cheerful manner. Must be willing to work overtime when needed.
QUALIFICATIONS: High School diploma, GED, or equivalent required. Exceptional customer service skills a necessity. Must be detail oriented, self-motivated and sales minded. Familiarity with computer systems and programs including Microsoft Word and Excel. SAP experience preferred but not required. Able to calculate discounts, percentages, and perform basic math functions. Interpret a variety of instructions furnished in written and oral form.
BENEFITS: IFA offers a comprehensive benefits package including medical and dental insurance, vision reimbursement plan, generous 401K matching, life insurance, long-term disability, vacation time, sick time, paid holidays, employee discounts, as well many other incredible benefits.
IFA is an Equal Opportunity Employer
