What are the responsibilities and job description for the Continuous Improvement Associate position at Intermountain Health?
Job Description :
At Intermountain Health, we are committed to helping people live the healthiest lives possible by providing extraordinary care and superior service at an affordable cost. The Continuous Improvement team plays a pivotal role in Intermountain Health’s mission by implementing and sustaining the Intermountain Operating Model. The Continuous Improvement Associate is an entry level position and will collaborate with teams to visualize performance, improve processes, solve problems, and share best practices. This role manages many tasks in a complex environment including coaching leaders, training caregivers, and facilitating projects to deliver results. The Continuous Improvement Associate will collaborate with, and support, improvement efforts led by Senior Consultants.
Position Details :
This role will work Monday-Friday, during regular business hours. The office is located at Utah Valley Hospital. Incumbent of this role will be traveling to American Fork Hospital 1-3 times weekly, Sanpete Hospital, Delta Hospital and Fillmore Hospital about once per month.
Essential Functions
Plays a key role in supporting process improvement and problem-solving projects
Collaborates with leaders to implement improvement initiatives
Partners with leaders to implement and maintain visual management tools
Delivers training curriculum in various settings that enables all caregivers to continuously improve their work, problem solve, and improve processes
Observes and documents processes and identifies areas for improvement
Closely supports Continuous Improvement Consultants and Senior Consultants
Supports the implementation of the Intermountain Operating Model
Skills
Basic process mapping
Familiarity with root cause analysis
Task management
Familiarity with Lean Six Sigma principles
Data collection
Basic data analysis
Verbal and written communication
Microsoft Excel, Teams, Outlook, PowerPoint, Visio
Time management
Qualifications
Experience managing multiple projects
Strong verbal and written communication skills for presenting findings and recommendations
Familiarity with Lean Six Sigma principles, A3s, and data visualizations
Experience manipulating and analyzing data in Excel
Experience collaborating with a wide variety of professionals
Ability to work independently and manage multiple tasks with minimal supervision
Ability to travel regularly to multiple sites in system
Preferred Qualifications
Lean Six Sigma training
Experience working in a complex healthcare environment
Bachelor's degree from an accredited university
Experience in role managing projects with sustained performance improvement
Physical Requirements
Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
Frequent interactions with providers, colleagues, customers, patients / clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
Physical Requirements :
Location :
Intermountain Health American Fork Hospital, Intermountain Health Delta Community Hospital, Intermountain Health Fillmore Community Hospital, Intermountain Health Sanpete Valley Hospital, Intermountain Health Utah Valley Hospital
Work City : Provo
Work State : Utah
Scheduled Weekly Hours :
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
32.77 - $51.61
We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers () , and for our Colorado and Montana based caregivers () .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
All positions subject to close without notice.
Salary : $33 - $52
