What are the responsibilities and job description for the Assistant General Manager position at InterMountain Management?
Job Summary
We are seeking a dedicated and experienced Assistant General Manager to join our team. The ideal candidate will play a crucial role in overseeing daily operations, ensuring exceptional service, and maintaining high standards in food quality and customer satisfaction. This position requires strong leadership skills, a passion for the food service industry, and the ability to manage a diverse team effectively.
Duties
- Oversee hotel staff, ensuring they perform their duties efficiently and professionally
- Address guest concerns and ensure exceptional service to encourage guest satisfaction and loyalty
- Assist the General Manager with monitoring budgets, expenses, and revenue streams to ensure financial goals are met
- Coordinate with department heads to ensure smooth operation of all hotel functions
- Train new staff and provide ongoing development opportunities to enhance their skills and performance
- Maintain high standards of cleanliness, maintenance, and service throughout the hotel
- Monitor inventory levels and order supplies as needed to meet operational requirements
- Implement and enforce safety protocols to protect guests, staff, and hotel property
- Oversee meetings held at the hotel, ensuring all logistical details are executed smoothly
- Conduct regular performance evaluations for staff and provide feedback for improvement and recognition
Skills
- Outstanding customer service skills
- Strong leadership and team management experience
- Proven experience creating financial reports and managing a budget
- Detailed use of property management systems
- The ability to quickly identify and address issues that arise within the hotel environment
- Good written and verbal communication skills
- A solid understanding of the hospitality industry, including trends, regulations, and best practices
- Excellent communication skills with the ability to lead and motivate a team effectively.
- Previous experience in staff training and development is a plus.
If you are passionate about the hospitality industry and possess the skills required for this role, we encourage you to apply for the Assistant General Manager position. Join us in delivering outstanding experiences to our guests!
Job Type: Full-time
Pay: From $69,305.60 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Ability to Commute:
- Tukwila, WA 98188 (Required)
Work Location: In person
Salary : $69,306
