What are the responsibilities and job description for the Radiology Reading Room Associate- OPIC position at Intern U?

Our Jobologi team is seeking an Entry Level Radiology Reading Room Associate for our 8 : 00am to 3 : 00pm shift Weekends (Sat / Sun).

The Radiology Reading Room Associate is a key component to the Radiology Department. They are instrumental in the patient experience and helping the Radiologist maintain a smooth and efficient workflow.

In this role, you will work closely with patients, doctors, and other hospital staff, both inside and outside of the hospital system. You will gain experience in numerous healthcare related technologies such as the EHR (Electronic Health Record) System and PACS (Picture Archive and Communication System).

Job Responsibilities :

Patient Experience

Greet and check-in patients arriving for medical imaging procedures
Take phone calls from patients requesting imaging records

Prepare the requests for pick-up or mail-out

Ensure all forms required for release of medical records are completed before releasing imaging records

Upload medical imaging studies performed at outside healthcare facilities for patients

Create required orders in the EHR system

Reading Room Assistant

Triage phone calls to the reading room

Report critical results to appropriate providers

Complete communication within the appropriate SLA (Service Level Agreement)

Document the communication in the appropriate systems

Manage the Follow-up worklist

Contact providers regarding exams that have follow-ups due in the given time frame

Document the communication in the appropriate systems

Track the resolution of the follow-ups

Manage patient worklists for treatment and educational conferences

Load patient images appropriate groups for weekly patient review conferences

Image Library

Import images and reports from outside healthcare providers

Transfer images and reports to other healthcare providers

Ensure proper documentation is received for release of images and record in patient's chart

Assist with legal requests

De-identify imaging for research studies

Monitor work queues for failed automated faxes communicating results reports

Contact provider for correct fax number and resend fax

Document communication

Open ticket to have fax number updated

Teamwork

Build positive relationships with colleagues

Coach and / or mentor peers, formally or informally

Assist others in acquiring department specific knowledge, skills, and abilities

Required Skills :

Good verbal and communication skills; accurate documentation skills; ability to read and correctly pronounce medical terminology; must have excellent phone etiquette.

Must have good computer skills to understand, navigate, and enter data on multiple IT systems and Radiology-centric systems.

Must be able to multitask and handle acute, stressful and busy periods. Task completion with accuracy is critical.

Ability to work in stressful situations

Ability to function efficiently and professionally with minimum supervision.

Ability to quickly learn new procedures.

Strong computer skills.

Strong customer service skills.

Ability to display compassion and empathy

Work Hours : 8 : 00am to 3 : 00pm Washington Township, New Jersey

Preferred : Associates / Bachelors degree in related

Other details

Job Family Healthcare

Pay Type Hourly

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Radiology Reading Room Associate- OPIC

What are the responsibilities and job description for the Radiology Reading Room Associate- OPIC position at Intern U?

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