What are the responsibilities and job description for the Housekeeping Manager - Glacier National Park position at Internal Career Site?
Overview
We’re excited to hire and welcome team members to our national park locations! Xanterra Travel Collection® is a private company that provides concession services within national parks. All services operated by Xanterra, including lodging, dining, retail, and tour operations, are currently open and continue to operate as planned for the 2025 summer season. Any potential government layoffs within the National Park Service do not impact our positions or job offers.
Live. Work. Explore. as a part of our Lodging team in Glacier National Park!
At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.
We’re hiring for a Housekeeping Manager to Live. Work. Explore. this summer!
Job Summary:Oversees the housekeeping team to ensure efficient operations, adherence to cleanliness standards, and compliance with safety protocols while effectively managing labor budgets and inventory.
The Details:Position Type: SeasonalSeason Dates: April 24 through October 7, 2025Pay: $1,880.00 bi-weeklySchedule: Typical schedule is 50-55 hours, 5 days per week (may include weekends, evenings, and holidays)
Location: Lake McDonald Lodge
Why Glacier National Park?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are an authorized concessionaire in Glacier, and proud stewards of the park.
Life in Glacier:
- Free Employee housing (dormitory-style or RV site) and on-site employee meals (cafeteria-style)
- Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth)
- Fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
- Meet people of all ages from all over the country and world
- The adventure of a lifetime!
Benefits:
- Employee Assistance Program
- Wellness Program
- Learning and Development Program
Perks:
- Free Glacier National Park pass
- Free Red Bus Tours (if available)
- Retail, Lodging and Travel Discounts
- Planned employee trips and activities
- 15% Verizon service/products discount
- $350 Referral Bonus Program
Responsibilities
- Assign daily housekeeping tasks and schedules based on occupancy levels to ensure smooth operations.
Monitor staff performance through regular observations, evaluations, and coaching to foster growth and efficiency.
Maintain labor budgets by managing staffing levels in alignment with the Lodging Department’s budget.
Accurately complete and submit daily and weekly reports on housekeeping operations and performance.
Oversee inventory levels and ensure proper supplies are maintained through the Supply Inventory System.
Enforce the use of Personal Protective Equipment (PPE) and ensure all safety protocols are followed.
Uphold company and departmental environmental, safety, and housekeeping policies and procedures.
Take on additional responsibilities as needed to support the overall success of the housekeeping team.
Qualifications
At least one year of experience in a hotel environment.
Previous experience in a housekeeping management or supervisory role preferred.
Ability to perform all housekeeping tasks as needed.
Strong organizational skills and attention to detail to maintain high cleanliness standards.
Clear and professional communication skills.
Strong leadership skills to motivate and guide the housekeeping team toward shared goals and deadlines.
Proficiency in computers, including Microsoft Office.
A valid driver’s license with a good driving record is preferred.
Physical Requirements include:
- Lifting/carrying up to 50 pounds as needed throughout the day. Constant lifting and carrying of supplies and linens throughout the shift.
- Making beds, bending, kneeling, stretching, and reaching as needed for up to 8 hours per shift.
- Standing for long periods of time, frequent walking up and down stairs, as well as in outdoor areas sporadically throughout the shift.
- Pushing a hotel cart or cabin cart up to 50-75 pounds as needed.
- Working safely with required chemicals.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
