What are the responsibilities and job description for the Overnight Front Desk Agent/ Night Auditor - Glacier National Park position at Internal Career Site?
Overview
We’re excited to hire and welcome team members to our national park locations! Xanterra Travel Collection® is a private company that provides concession services within national parks. All services operated by Xanterra, including lodging, dining, retail, and tour operations, are currently open and continue to operate as planned for the 2025 summer season. Any potential government layoffs within the National Park Service do not impact our positions or job offers.
Live. Work. Explore. as a part of our Lodging team in Glacier National Park!
At Glacier National Park Lodges, we depend on our team members to be highly motivated, committed, share our vision and work together to attain it, while our work environment encourages responsibility for personal growth and promotes pride in each employee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.
We’re hiring for an Overnight Front Desk/ Night Auditor to Live. Work. Explore. this summer!
Job Summary:Responsible for managing guest check-ins and check-outs during late hours, assisting with reservations, and addressing guest inquiries and needs.
The Details:Position Type: SeasonalSeason Dates: early-May through early-October 2025Pay: $15.70/hrSchedule: Typical schedule is 40-45 hours, 5 days per week (may include weekends, evenings, and holidays)
Why Glacier National Park?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are an authorized concessionaire in Glacier, and proud stewards of the park.
Life in Glacier:
- Employee housing (dormitory-style) and on-site employee meals (cafeteria-style)
- Free on-site laundry facility, employee shuttle service, Wi-Fi (limited bandwidth)
- Fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
- Meet people of all ages from all over the country and world
- The adventure of a lifetime!
Benefits:
- Employee Assistance Program
- Wellness Program
- Learning and Development Program
Perks:
- Free Glacier National Park pass
- Free Red Bus Tours (if available)
- Retail, Lodging and Travel Discounts
- Planned employee trips and activities
- 15% Verizon service/products discount
- $350 Referral Bonus Program
Responsibilities
- Greet, register and assigns rooms to guests.
- Assist guests with making or canceling reservations at other locations within the park.
- Accurately follow cash handling procedures and secure bank at all times.
- Answer inquires pertaining to the hotel services and park locations.
- Prepare reports, statements, folios, and key envelopes for following day.
- Follow Company and departmental environmental practices, safety practices, and policies and procedures.
- Other duties as assigned.
Qualifications
- Must be enthusiastic, friendly and energetic with a genuine desire to provide outstanding service.
- Ability to work overnight shifts (10pm-8am) and feel comfortable working alone.
- Possess computer & accounting skills.
- Possess a keen eye for detail.
Physical Requirements include:
- Must be able to sit for a long periods of time but not limited to walking and standing.
- Must be able to lift, carry, and transport luggage or equipment if needed.
- Requires bending, stretching and reaching throughout a shift.
- Working safely with required chemicals.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Salary : $16