Risk Manager - Mount Rushmore National Memorial

Overview

Live. Work. Explore. as a part of our Risk & Safety team in Mount Rushmore National Memorial!

Located in the beautiful Black Hills region of South Dakota, Mount Rushmore National Memorial is open year-round and operates retail shops and a variety dining outlets serving convenient grab-and-go meals and coffee. No matter what your job is, you will be a proud steward of the park and play an essential role in providing warm and friendly hospitality to all our guests.

We’re hiring a Risk Manager to Live. Work. Explore. in Mount Rushmore!

Job Summary:The Risk Manager is responsible for the safety and risk components within the property’s operations, ensuring compliance with policies and regulations, responding to incidents, and facilitating training to enhance team performance. This position is part of the Xanterra Mount Rushmore Leadership Team.

The Details:Position Type: Full-Time, Year-RoundStart Date: As soon as possiblePay: $58,000 annual salarySchedule: Typical schedule is 40 hours, 5 days per week (may include weekends, evenings, and holidays)

Why Mount Rushmore National Memorial?We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Mount Rushmore, and proud stewards of the park.

Life in Mount Rushmore:

• Employee housing at low cost (dormitory-style or RV site) and on-site meals (cafeteria style)
• On-site laundry facility, Wi-Fi (limited bandwidth), employee shuttle service available during peak season
• Fast-paced, exciting work environment with plenty of upward mobility and growth opportunities
• Meet people of all ages from all over the country and world
• The adventure of a lifetime!

Benefits:

• Medical, Dental, Vision
• Paid Time Off and Holidays
• Disability Insurance
• 401k with match
• Life and AD&D Insurance
• Employee Assistance Program
• Wellness Programs
• Learning and Development Programs

Perks:

• Black Hills VIP Training Pass Discounts for local attractions
• Retail, Lodging and Travel Discounts
• Planned employee trips and activities
• 15% Verizon service/products discount
• $350 Referral Bonus Program

Responsibilities

• Develop, implement and monitor cost-effective risk management programs and procedures to maintain compliance with relevant regulations and laws, company policies / programs and the National Park Service contract. Work with relevant stakeholders to track and meet those obligations,
• Work with location leadership to develop incident action plans (IAPs) for foreseeable crises. Conduct crisis response tabletop exercises to ensure effective preparedness for emergency situations.
• Conduct regular safety and regulatory inspections across property locations, documenting findings in designated company system, and managing the corrective action process.
• Use job safety analyses, departmental inspections and incident trending to identify high-priority risk areas and partner with management to identify and implement effective solutions.
• Lead and manage the incident and claim reporting processes. Manage OSHA recording and reporting. Collaborate with departments and HR on restricted duty return to work.
• Respond to incidents as a first responder or in support of first responders, gathering pertinent information and witness statements as needed. Train department managers and supervisors to also respond to incidents in the same and consistent manner.
• Oversee security for designated areas, including the supervision of seasonal dormitory security personnel.
• Facilitate ongoing safety training for employees, including new hire orientation, and regular safety refreshers.
• Work with sustainability and maintenance teams to ensure safety data sheet (SDS) inventory and access.
• Oversee the safety committee, managing member recruitment, meeting organization, task delegation, and corrective action progress tracking with department managers.
• Attend meetings hosted by the National Park Service relating to risk and safety topics.
• Promote a culture of safety, resilience, and preparedness.
• Understand and support company’s mission statement, core values, and sustainability efforts.
• Report on safety performance metrics using designated risk management systems to the leadership team, regulatory agencies, the National Park Service and Xanterra corporate risk management.
• Attend Xanterra risk and safety conferences.
• Other duties as assigned.

Qualifications

• Minimum three years’ experience in a risk or safety leadership position, preferably in a hospitality setting.
• Bachelor’s degree in occupational health and safety or occupational safety and risk management or related field preferred; or five years risk and safety management in lieu of degree.
• Possession of a valid US driver’s license and clean driving record in the last 3 years.
• Proficient in Microsoft Office products, including Word, Excel and Outlook
• Must demonstrate maturity, a professional demeanor, good judgement, diplomacy, objectivity, and sound conflict/crisis intervention and problem-solving skills.
• Ability to read, analyze, and interpret procedures, standards, and company and governmental regulations.
• Ability to effectively present information, communicate and respond to questions in a factual, positive, and professional manner.
• Willing to “pitch-in” and help the team with tasks.
• Must be a positive team player with flexible schedules who like to have fun and have the passion to work.

Physical Requirements include:

Constantly handling.

Frequently standing, walking, sitting, lifting/carrying up to 10 pounds, and pushing/pulling up to 12 pounds.

Occasionally reaching outward, reaching above shoulder, climbing, squatting/kneeling, bending, lifting/carrying 11-100 pounds, and pushing/pulling 13-40 pounds.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Salary : $58,000