What are the responsibilities and job description for the Medical Office Supervisor position at Internal Medicine Associates of Greenville?
We are seeking an experienced Front Desk Supervisor to join our multi-specialty medical office. This role is ideal for a dynamic and organized professional with a strong background in managing front desk operations and supervising a team in a fast-paced healthcare setting.
Medical Office Manager Responsibilities:
· Oversee daily front desk operations, ensuring efficiency and exceptional patient service.
· Supervise, train, and support a team of at least 12 front desk employees.
· Implement and enforce office policies, procedures, and compliance standards.
· Handle patient concerns, escalations, and resolve operational issues.
· Coordinate with clinical and administrative staff to maintain workflow efficiency.
· Track performance metrics and provide regular feedback to staff.
· Makes sure regulations, guidelines, and standards are followed.
· Oversees Recalls and Referral work queues.
· Completes special projects as assigned by Administrator.
Medical Office Qualifications and Skills Required
· Minimum of 1 year of supervisory experience in a medical office or similar healthcare setting.
· Experience managing a team of at least 10 employees.
· Strong knowledge of medical office procedures, insurance verification, and patient scheduling.
· Excellent leadership, communication, and problem-solving skills.
· Ability to multitask and maintain a professional, patient-focused environment.
Education and Experience Requirements:
· An associate or bachelor’s degree in healthcare management, business, or a related degree is preferred.
· Strong computer literacy, Epic experience preferred.
· At least 1 year of medical office management experience is required.
Job Type: Full-time
Pay: From $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Commute:
- Greenville, SC 29607 (Required)
Ability to Relocate:
- Greenville, SC 29607: Relocate before starting work (Required)
Work Location: In person
Salary : $24
