Certified Medical Assistant Full Time

Internal Medicine of East Haven, P.C., a long-established shoreline medical practice, is seeking an experienced Certified Medical Assistant to join our staff.

This is a full time clinical/administrative position providing physician/PA support, as well as front office support (as needed), in a medical office setting. Professionalism, customer service, teamwork, attention to detail and reliability are critical for this role. Applicant must be able to multi-task, and be comfortable with working in a fast-paced environment....we are a very busy medical office. This is a Monday-Friday position, 9:00am to close (typically between 5:00pm and 5:30pm, but can be earlier or later depending on patient needs). This role reports to the Office Supervisor.

Responsibilities:

 Greet patients, check them in & out of appointments, and prep them before physician/PA examinations

 Provide quality patient care and positive friendly interactions with patients & coworkers

 Must be able to draw blood, process lab-work, and perform Electrocardiograms (EKGs)

 Ensure patient charts are up to date and properly documented where applicable

 Prep exams rooms & medical lab at start of shift with necessary supplies, and check/restock them throughout the day

 Clean & sterilize exam rooms/medical lab & all medical equipment after each patient visit

 Keep inventory of medical supplies & vaccines and report them to Office Supervisor when re- order is needed

 Prepare specimens & associated paperwork to submit to labs for testing (as directed by physician/PA)

 Instruct patients on how to collect their own sterile specimens when required

 Liaise with laboratory providers for any processing/billing issues if/when required

 Periodically check all medications, including samples, and appropriately dispose of expired medications

 Call patients to confirm their appointments

 Complete medication refills

 Obtain most updated information from patients before in-office or telemedicine appointments, and process patient annual registration packets

 Verify patient insurance plans prior to services being rendered, and collect patient balances both in person and via phone

 Scan documents and sort incoming faxes

Education/Certification:

 High school diploma or equivalent required

 Must be a Certified Medical Assistant

Experience & Competencies:

 Previous experience working in a medical office/facility required

 Must be able to draw blood and process labwork

 Sufficient physical ability and mobility to move around office, sit/stand frequently, stoop/bend/reach

 Must be proficient in use of electronic medical records (EMR) systems; experience with eClinicalWorks (ECW) a major plus

Please note that employment history may be verified and professional references are required.