Computer Operator-12 Month Register

Duties

WHAT IS THE TAXPAYER SERVICES DIVISION?

A description of the business units can be found at :

Vacancies will be filled in the following specialty areas :

Taxpayer Services Customer Assistance, Relationship and Education : Distribution- Correspondence Production Services Branch

1111 Constitution Ave NW

Washington, DC. 20224

The following are the duties of this position at the full working level :

• Activates, monitors, and controls job distribution and resource allocation for special processing requirements to link internal operating systems and utility programs with application programs, peripheral equipment, teleprocessing and input / output channels.
• Monitors systems status and performance, observes and responds to system messages, and defines, isolates, and resolves a wide range of common equipment and operating problems, failures and malfunctions.
• Assists in developing new or revised operating procedures. Run and monitor test programs to identify problems or potential for obvious problems such as memory overload. Corrects or adjusts priorities and workflow by reconfiguring equipment.
• Performs other duties as assigned.

This position has career progression. If you are selected at a grade level lower than the full working level, you may be non-competitively promoted as your career progresses. For example, you may be hired as a GS-05, but if the position has career progression to GS-11, then you may move from a GS-05 to a GS-11 in as little as three years.

Requirements

Conditions of Employment

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month / year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement :

GENERAL EXPERIENCE :

GS-4 Level : You must have one year of general experience at a level of difficulty and responsibility equivalent to the GS-3 grade level in the Federal service. General experience for this position includes :

Two years of education above the high school level (education may have been obtained in an accredited junior college, college, university, business, secretarial or technical school).

An equivalent amount of combined education and experience.

SPECIALIZED EXPERIENCE :

GS-5 Level : You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-4 grade level in the Federal service. Specialized experience for this position includes :

A Bachelor's degree or four (4) years of education above high school in any field of study from an accredited college or university.

An equivalent amount of combined education and experience.

SPECIALIZED EXPERIENCE :

GS-6 Level : You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-5 grade level in the Federal service. Specialized experience for this position includes :

SPECIALIZED EXPERIENCE :

GS-7 Level : You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-6 grade level in the Federal service. Specialized experience for this position includes :

For more information on qualifications please refer to .

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .

FOREIGN EDUCATION : Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click (Section 3, Explanation of Terms) or for Foreign Education Credentialing instructions.

Additional information

Bloomington Swings M-F 3 : 00pm-11 : 00-pm,

Detroit Swings M-F 4 : 00pm-12 : 00am,

Detroit Graves M-F 12 : 00am-8 : 00am,

Ogden Swings Sun-Thurs 3 : 00pm-11 : 00pm,

Ogden Graves Sun-Thurs 11 : 00pm-7 : 00am.

This is an open continuous announcement which will be used to fill vacancies in the locations listed as they become available for the next 12 months contingent upon funding and space requirements that will fill an anticipated 15 vacancies. Applicants must apply and / or update their applications by 11 : 59 pm ET at the close of the following cutoff dates to be considered : Cutoff date(s) : First cut off is 10 / 15 / 2024, 01 / 15 / 2025; 04 / 16 / 2025; 07 / 16 / 2025. This announcement may be amended to include additional cut-off dates within the 12-month period if needed, not later than 10 days prior to the additional cut-off date(s). Eligible applicants who apply by the initial cut-off date, will be referred in score order. If additional vacancies exist, remaining applicants will be considered in score order as needed. Selections from this announcement may be made no later than (NLT) 09 / 27 / 2025.

For more information regarding Union Representation click

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required Documents

The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.

Please note that if you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

How to Apply

The following instructions outline our application process. You must complete this application process and submit any required documents by 11 : 59 p.m. Eastern Time (ET) on 06 / 30 / 2025 and / or cut-off dates in this announcement. We are available to assist you during business hours (normally 8 : 00 a.m. - 4 : 00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 06 / 30 / 2025.

To preview the Application Questionnaire, please click the following link :

To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.

To verify the status of your application both during and after the announcement open period, log into your USAJOBS account : . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit : .

Agency contact information

ERC) Employee Resource Center

Phone

Email

Website

Address

TS - CARE-Customer Assistance, Relationship and Education

1111 Constitution Ave NW

Washington, DC 20224

Next steps

Treasury believes in a working environment that supports inclusion; to review reasonable accommodation policies and procedures please visit . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.

Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.