What are the responsibilities and job description for the Branch Manager position at International Bank of Commerce?
IBC Bank successes are the result of an aggressive and innovative attitude. The Bank's "We Do More" philosophy reflects it's dedication to the growth and success of it's employees, customers and communities. IBC bank hires talented, creative and dedicated individuals to help our business succeed. We are a company that values leadership, community engagement and relationship building that leads to a culture of excellence. We are currently seeking to fill positions across all business segments. IBC's focus is to be customer centric and strive to provide excellent customer experience.
Time Type : Full time
Department :
410 Branch Management
Job Summary :
The Branch Manager is responsible providing customers with the IBC Experience and "we do more" attitude to meet their needs and opportunity for branch growth with complete customer satisfaction.
Job Description :
ESSENTIAL JOB FUNCTIONS
The statements on this job description are intended to describe the general nature of level of work being performed by incumbents. They are not an exhaustive list of all responsibilities, duties, and skills required by all incumbents.
- Maintain branch sales performance expectations
- Assist in employee development through role plays and observation - implement IBC Mission
- Establish and meet individual goals
- Provide customer service
- Organize blitzing, presentations and call campaigns
- Maintain customer portfolio
- Provide branch numbers at manager meetings
- Facilitate branch meeting and / or huddles
- Assist with teller supervisor duties - overrides (teller and sales overrides, ending day, card wizard
- Establish community involvement
- Understand and meet compliance expectations (exceptions, branch checklists)
- Assist in hiring and termination process
- Assist with trainings
- Maintain and supervise time and attendance
- Other duties as assigned
SKILLS
EDUCATION & KNOWLEDGE
