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Chief Operating Officer

International House
Charlotte, NC Full Time
POSTED ON 2/9/2025
AVAILABLE BEFORE 3/9/2025

As the Chief Operations Officer of International House, you will work closely with the Executive Director to oversee the organization’s programs and services, administration and team care. You will play a key role in shaping the strategic direction of the organization and ensure the smooth functioning of all departments and collaborative initiatives.


Responsibilities:

• Collaborate with the Executive Director to develop and implement organizational strategies and initiatives

• Provide oversight of the organization's programs and services while managing and supporting department heads and program leads to ensure efficient and effective delivery of services

• Oversee the day-to-day administration of International House including budgeting, finance and accounting, insurance, IT and security, facilities, legal and contractor management

• Champion team care across the organization by collaborating with department leads to assure staffing, professional development, training, annual performance reviews and other staff needs are met

• Assure strong internal communications

• Lead all HR responsibilities including performance reviews, compensation planning/administration, payroll, benefits administration, staff time away, culture and team building, recognition and appreciation, and internal policy and procedures compliance

• Monitor organizational performance and identify areas for improvement

• Design and communicate change management plans as needed

• Assist in grant writing, design grant program implementation and oversee grant program compliance, monitoring and reporting efforts

• Maintain compliance with all relevant laws and regulations

• Lead process design/redesign and documentation of process for special projects and initiatives to improve operational efficiencies across the organization or within departments as needed


Requirements:

• Bachelor's degree in Business Administration, Nonprofit Management, or related field (Master's degree preferred)

• At least 5 years of experience in a leadership role within a nonprofit organization or similar setting with operations, HR or administrative experience

• Strong strategic thinking and decision-making skills

• Excellent communication and interpersonal abilities

• Proven track record of successful project management

• Knowledge of budgeting and financial management principles

• Ability to work effectively in a fast-paced, dynamic environment

• Human Relations or Chief of Staff experience preferred

• Change Management experience preferred


Please note that International House is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. We adhere to the regulations that prohibit inquiring about criminal backgrounds during the hiring process.


If you are a motivated and experienced professional looking to make a positive impact in the nonprofit sector, we invite you to apply for the COO position at International House. Join us in our mission to promote intercultural understanding and global cooperation. 


Please apply here: https://jobs.gusto.com/postings/international-house-of-metrolina-inc-chief-operations-officer-527a75fd-4139-4cc6-acb5-546e9eb43019

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