Key holder

Position summary :

Sell merchandise and provide exceptional customer service in a retail establishment. Work with store manager and supervisors to drive sales.

Responsibilities :

• Responsible for engaging and assisting customers, both within and as they approach the makeup, skincare and fragrance departments and throughout the retail floor.
• Ensure highest level of customer service resulting in increased productivity and achieving sales goals.
• Inquire about and motivate the customer’s interest by offering product demonstrations.
• Discover the customer’s needs with probing questions.
• Demonstrate makeup, skincare and fragrances and describe the results and benefits to the customer.
• Execute makeup, skincare and fragrance merchandising and operational functions to company standards.
• Assist in the flow of merchandise from stock areas to the selling floor.
• Responsible for the cleanliness of testers and all fixtures in the makeup and skincare areas.
• Attend all required training sessions held by vendors and International Shoppes.
• Responsible for promotion set-up and maintenance.

Experience and Education :

• Proven knowledge and selling experience with cosmetics, skin care, and fragrances with minimum of 1 year retail sales experience.
• Bilingual English-Mandarin fluency is required.
• Ability to work in a fast-paced, high-energy environment and utilize good judgment.
• Ability to build and maintain relationships.
• Superior verbal, written, and telephone communication with customers and company management.
• Willingness to learn product knowledge and selling skills.
• Meticulous attention to International Shoppes and vendor dress code.
• Must have an animated, personable attitude dedicated to striving for the best sales and exceptional customer service.
• Must be flexible with shifts MANDATORY Nights, Weekends, and Holidays.
• Must be able to comfortably lift up to 20 lbs and stand / walk for long periods of time (at least 8 hours per shift).
• High School Diploma (or GED or High School Equivalence Certificate).

Requirements :

• 1-2 years experience selling a product or service
• Bachelor’s degree or equivalent
• Excellent ability to manage and build relationships
• Demonstrated ability to meet and exceed acquisition goals
• Advanced skills in communicating, selling and negotiating
• Unrelenting drive to understand and meet prospective customer needs

We Offer :

Full Time 40 hours / week, Union Position.

Benefits : Medical, Discounted Dental, 401K

Merchandise Discounts

Paid time off and vacations

Great work environment

Great opportunity to work for and be trained by great brands.

Last updated : 2024-06-06