What are the responsibilities and job description for the Customer Administrative Fiscal Assistant position at International SOS Government Medical Services?
We are seeking a highly organized and detailoriented Customer Administrative / Fiscal Assistant to support our customer account management and fiscal operations. The ideal candidate will have experience in customer service within a healthrelated field or a strong background in customer account management including accounts receivable activities. This role requires proficiency in MS Office particularly Excel excellent communication skills and the ability to manage multiple tasks efficiently.
Key Responsibilities :
Customer Relations and Account Management :
Provide exceptional customer service to internal and external stakeholders ensuring prompt and professional communication.
- Assist customers with CP / Status reports and other inquiries related to their accounts.
- Coordinate with various FOH divisions to resolve accounts receivable issues including chargebacks and credit card rejections.
- Support the maintenance and management of customer accounts including entering funding levels and revenue estimates in the STM system.
Data Management and Reporting :
Distribute collect and follow up on Population Survey data or other designated data information mechanisms related to various programs (EAP BOHCS SNAFC RRB etc.).
Financial and Administrative Support :
Assist with the preparation update creation and closure of Per Capita IAA / SOW / WO including data entry in STM and securing necessary signatures.
File and Document Management :
Maintain accurate IAA files ensuring all financial information packets are securely mailed to customers and received via secure fax.
Project and Task Management :
Prioritize and manage multiple projects simultaneously demonstrating strong organizational skills and attention to detail.
Qualifications :
Education and Experience :
Associates degree required with 1 year of experience in customer service within a healthrelated field or 3 years of experience in customer account management service (including accounts receivable activities).
Skills and Knowledge :
Proficiency in MS Office particularly intermediate Excel and basic Word skills.
Additional Information :
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants based on race color religion gender sexual orientation gender identity national origin age disability genetic information marital status amnesty or status as a covered veteran in accordance with applicable federal state and local laws.
Compensation Min : $50000 Max : $70000
This position is in the proposal stage we are waiting to be awarded the project.
Pay range is based on several factors and may vary in addition to a full range of medical financial and other benefits. The final salary and offer will be determined by the applicants background experience skills internal equity and alignment with geographical market data.
Benefits This position is eligible for our comprehensive and competitive benefits package including medical dental vision and basic life insurance. Additional benefits include a 401k plan paid time off and an annual bonus. International SOS complies with all federal state and local minimum wage laws.
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race color religion gender sexual orientation gender identity national origin age disability genetic information marital status amnesty or status as a covered veteran in accordance with applicable federal state and local laws.
Remote Work : Employment Type :
Fulltime
Salary : $50,000 - $70,000
