Supply Chain Supervisor

At International SOS, we are in the business of protecting and saving lives. For 40 years, we have delivered customised security risk management, health, and wellbeing solutions to organisations worldwide. With a presence in 90 countries and a team of nearly 13,000 experts, we provide 24/7 support to help organisations fulfil their Duty of Care responsibilities.

Now, we’re looking for talented individuals to join our team and make a difference.

About the role

An integral role within Beacon Occupational Health and Safety Services, the Supply Chain Supervisor is responsible to deliver procurement and supply chain solutions in an safe, efficient, and cost effective manner. The Supply Chain Supervisor:

• Provides overall management of the Supply Chain functions including Logistics, Procurement, Vendor Selection & Pre-Qualification, Stock Management, and Bid Responses with International SOS Standards.
• Ensures that clients’ service expectations and quality levels are met as per the KPI’s aligned with the Medical & Clinic Directors, and Project Management team.
• Regularly reports on activity, inventory, and obsolescence of medical supplies and medications.

This is a full-time Monday to Friday in-person role. The hours are 8:00 am to 5:00 pm.

Key responsibilities

Management

• Manage the day to day running of the Supply Chain functions, ensuring that clinics and remote project site inventory of medical supplies, medications, and consumables orders are fulfilled in a timely and cost effective fashion. As well as ensuring the availability and timely deployment of (but not limited to): Responder Bags/Medical Kits, medical equipment, computer hardware, Arctic gear, and other industry related items.
• Attend daily huddle calls with Operations & Sales teams.
• Maintain and improve the department policies, standards, and procedures documentation.
• Document and address non-compliances issues related to procurement and logistics.
• Implement best practices including, setting of Client Service Standards, Supplier Management, Planning, Inventory Management and Logistics to increase client satisfaction and to reduce risk to International SOS.
• Build and maintain a positive working relationship with the Suppliers, Partners and Operations teams including onsite Health Care Professionals as appropriate.
• Produce detailed reporting weekly and monthly on key areas including but not limited to team activity, inventory, status and availability of deployable assets, items current out of service, journey management and exceptions.

Financial Management

• Actively manage operations to meet the Beacon Budget on Gross Profit and General expenses for the Supply Chain Management team.
• Develop and Implement Procedures as required for end-to-end processes including Submitting clients Estimates, Client Purchase Orders, Vendor Purchase orders, Client invoicing and Supplier Payments.
• Comply to GAPP, Group Standards, International SOS Procedures and Business Rules for MedSupply Services.
• Ensure that Supplier Contract information is available to relevant Procurement and Billing Teams for correct Billing.
• Ensure that pricing is updated on the relevant platforms where fixed pricing Models are applicable for correct billing.

Supplier Management

• Manage existing and as needed identify suitable suppliers who will be providing best pricing, good quality products and timely service. Carry out the appropriate credentialing / audits on vendors by using International SOS Supplier Pre-Qualification Tools and follow-up on corrective actions.
• Ensure that all Suppliers have Service Level Agreement with relevant KPI’s and that those agreements are signed off and stored according to International SOS standards.
• Ensure that Supplier KPI measurement and at least annual discussion are conducted.
• Undertake Market reviews and conduct Comparative Bid Analysis as required.

Warehousing & Distribution

• Ensure that assigned software systems are being maintained and updated regularly. This includes Pricing structures, Product List and Product Codes and Description.
• Provide guidelines and support on adequate stocking of the warehouse. With additional focus on minimum reorder values and obsolescence.
• Oversee the expiry of products in the warehouse and make corrective steps where excessive expiry is observed.
• Ensure that warehousing & distribution best practices are being followed.
• Ensure that all items ordered conform to the Beacon standard list or per client’s requirement. Any purchase outside the Standard List is to be escalated to Medical or Clinical Director for approval.
• Ensure the annual stocktake is completed, findings are investigated, and stock adjustments are completed.
• All products are correctly onboarded in the inventory system (cost, product code and naming Convention).
• Maintain regular schedule of deliveries to remote project sites, ensuring that urgent requests are prioritized and key items are never out of stock.
• Develop procedures for the onboarding of new products into the operation.
• Oversee on call roster for out of hours support

Human Resources

• Lead and manage the Supply Chain & Deployable Assets team members
• Create a work environment conducive to productive performance and job satisfaction.
• Act as mentor to staff and always demonstrate professional behaviour and respect.
• Ensure that quality systems are in place for all staff to be trained and qualified in the provision of effective
• and professional support in all scopes of practice.
• Collaborate with HR for Talent Management and Career planning of the staff.Bid Participation
• Actively participate in Bid Submissions by providing fit for purpose, cost effective and executable service solutions.
• Ensure that the solution is accurately costed to avoid any potential cost creep at later stage.
• Ensure the conditions of supplies/deployable assets are clearly defined in Proposals submitted.

Quality Management

• Ensure that Group Quality requirements are understood and enforced within Beacon
• Drive Initiatives within the team that contributes to long-term Operational Excellence.

About you

The person who holds this position will be required to not only work within a team but will be responsible for establishing and nurturing a team environment that facilitates smooth project delivery.

• The ability to solve problems and make concise and informed decisions is essential.
• A collaborative and confident personality will assist in facilitating the ability to interact with all key personnel thereby ensuring the effective delivery of contract requirements.

Required Competencies

• Excellent analytical and problem-solving skills
• Excellent verbal and written communication skills
• Strong executive presence
• Planning and organizing
• Information collection and management
• Decision making skills
• Ability to work under pressure
• Approachability & Cultural sensitivity
• Team player.

Additional Competencies include

• Supporting organisational values
• Adaptability & flexibility
• Self-Development
• Communication (verbal and written)
• Customer Service
• Teamwork and Collaboration
• Project Management
• Managing multi organizational work groups & understanding individual cultures
• Problem Solving in acute and on-going setting
• Procedural & contractual knowledge
• Professionalism
• Results Focus

Required Work Experience

• Minimum 3 years of related work experience in end-to-end supply chain management

Required Languages

• English

Travel Requirements

• Travel regionally (20-30%)
• Short term stay on location of assignment may be required from time to time.

By joining International SOS, you will contribute to a global network dedicated to protecting people and organisations. We offer a dynamic and respectful workplace where expertise, innovation, and collaboration drive our success.

13,000 experts | 1,200 locations | 90 countries | 110 languages

Start your journey with us today. Apply now!

Job Type: Full-time

Pay: $90,000.00 - $99,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

Salary : $90,000 - $99,000