Chief of Staff

Position : Chief of Staff

Location : Phoenix, AZ

Job Id : of Openings :

ISSA is looking for a Chief of Staff!

Before applying, please note :

While this is a remote role, the new hire must reside in an ISSA-eligible state : AZ, UT, NV, ID, OR, TX, IL, IN, MN, WI, TN, OH, GA, FL, SC, CT, NC, VA, PA

About ISSA : ISSA is an education and certification company for fitness trainers, personal trainers, strength and conditioning coaches, nutritionists, nutrition coaches, yoga instructors, health coaches, medical professionals, and more! For over 35 years, ISSA has created a personal fitness training program to merge gym experience with practical and applied sciences. With over 300 employees, we have certified nearly 1M trainers in 174 countries. We were recently recognized as a Best Place to Work and Healthiest Employer by The Phoenix Business Journal, Fastest Growing Private Company by Inc. Southwest Regionals, and Top Workplace by USA Today!

We are adding a Chief of Staff to our team of relationship-builders who are laser-focused on providing exceptional service to our students. We are tenacious and resilient in pursuing personal and professional success while incorporating fun into every day!

So What's the Job?

We’re looking for a Chief of Staff to serve as a force multiplier for our leadership team, driving strategic initiatives, improving operational execution, and helping scale the business. This role is ideal for a highly analytical, business-savvy leader with strong emotional intelligence. Candidates with a background in product management, management consulting, or investment banking—especially recent business school graduates—will thrive in this role.

What you’ll do :

Strategic Execution – Partner with the COO to drive high-priority initiatives, ensuring alignment across teams and brands.

Business Analysis & Growth –.Develop business cases for new initiatives and growth opportunities. Support strategic planning and budgeting processes.

Cross-Functional Leadership – Work across our brands and functional areas - including marketing, product, operations, and finance to break down silos and improve execution.

Product & Market Insight – Bring a product mindset to business challenges, helping shape the roadmap for long-term success.

Communication & Influence – Translate complex ideas into compelling narratives, engaging stakeholders across the company.

Special Projects – Own and execute critical projects that don’t neatly fit into any one function but are essential to scaling the business.

What you’ll bring :

Business Acumen – You’ve worked in management consulting, investment banking, product management, or a similar analytical role.

High EQ & Leadership – You know how to bring people along, tell a great story, and inspire teams.

Data-Driven Decision Making – You’re comfortable in spreadsheets and dashboards, and you make recommendations backed by numbers.

Bias for Action – You don’t just strategize; you roll up your sleeves and get things done.

Adaptability & Growth Mindset – You thrive in ambiguity and are eager to take on new challenges.

Preferred Qualification :

MBA or equivalent experience in a fast-paced, high-growth environment.

5-8 years of experience, including significant time in management consulting, investment banking, or similar strategic roles

Experience working with products (even if earlier in your career) as a product manager, product owner, or similar role.

Experience in high-growth environments with demonstrated ability to thrive in ambiguity.

Passion for our mission and brands.

Future Growth Opportunities :

Successful in this role will have a path to the General Manager role for one of our brands

Ownership of strategic initiatives that directly impact company growth

Opportunity to build and lead teams across multiple functions

Development through executive mentorship and leadership training

Anything else? Absolutely! Benefits and Perks :

This is a place where every day we are inspired by our teammates, encouraging each other to be our best. The environment is friendly and upbeat! And we feel it’s important to reward our team with competitive pay and benefits. Here are some of the highlights :

Free Certifications : Who wants to be their best self? WE DO! As an ISSA team member, you have access to our courses and certifications…at no expense! Additionally, you'll receive exclusive discounts on leading products in the fitness industry. Cool, right? After 90 days, employees can also enroll up to 5 friends / family members each year in our courses...FOR FREE!

Health & Wellness Reimbursement : If our company’s mission is to encourage healthy living, we need to walk the talk and ensure each employee is supported in their wellness journey! Employees can submit fitness purchases (gym membership, fitness equipment, classes) and professional and mental health purchases (personal learning courses, wellness apps, art classes, and more) for reimbursement up to $50 / month…$600 / year.

Work-Life Synergy : Our Core Team members have 3 weeks of PTO each year...accrued on a bi-weekly basis! And everyone at ISSA gets 8 paid national holidays every year...PLUS 1 floating holiday! Work hard, play hard!

Parental Time Off : We support our team members as they grow their families! Once you qualify for FMLA, you are eligible to receive up to 6 weeks of paid maternity / paternity time to bond with a new child.

Well-Rounded Support : We are proud to offer Maven, a global platform that provides on-demand care! Maven provides an option for inclusive, comprehensive support for the whole employee and their family journey!

Medical, Dental, and Vision Insurance : A key component to living a healthy lifestyle is having access to the care we (and our families) need. We offer 2 medical insurance plans accompanied by Health Saving Account (HSA) and Flexible Savings Account (FSA) options, as well as Dental and Vision coverage. And you don’t have to wait forever! Eligibility begins the 1st of the month after you start

Team Building : We may be remote, but we don’t have to be alone! We host a monthly schedule of virtual team activities, town halls, brown bag lunches, and other special events…so many fun ways for us to connect and support one another.

Growth Opportunities : When our people grow…we grow! We offer leadership training, coaching / mentoring opportunities, and cross-functional collaboration on special projects and initiatives. Constant growth and development are inherent in our culture.

Tools To Do The Job : We ensure you are hooked up with the tools, equipment, and systems you need. We begin the process before your start date, so you are ready to rock'n roll on your first day. We also provide a monthly work-from-home allowance!

1 00% Remote Work : You can say goodbye to long commutes because all of our roles can be performed from the comfort of your own home. To connect and communicate more effectively, ISSA is a camera-friendly culture in which cameras are on for scheduled meetings. We have found that this bridges the gap that can exist since we are not working together in an office.

What Else? We have a 401(k) company match and 100% company-paid life / AD&D insurance / short-term disability. We also offer an employee assistance program to assist with work-life concerns (legal, financial, and mental health). Our ultimate goal is to support you and your overall wellness.

Salary : $600